The USB-C Pro Dock Takes Down My Network!
In a small percentage of macOS and Windows computer usage with the USB-C Pro Dock, we have found a behavior in which an Ethernet broadcast storm can be triggered that can potentially disrupt network activity. This behavior is usually seen when the computer goes to sleep while connected to Ethernet switch through the USB-C Pro […]
Using Docks at Higher Refresh Rates.
Last Modified: March 4, 2024 The display functions of our docking stations is one of the key features that many users look for. With that being said, different users have different needs when it comes to the refresh rates of their monitors. We’d like to make it clear that our docks are capable of higher […]
USB-C SOHO Dock Laptop Charging Capability
The table below shows the possible laptop charging wattage from SOHO Dock when using Apple Type-C chargers. All SOHO Docks can dynamically adjust the pass-through charging capability based on the input Type-C charger and based on the USB devices connected to it. This table also can act as a guideline for other unmentioned 3rd party […]
Safely Remove Hardware error in Windows 10
The Safely Remove Hardware feature of Windows 10 can be a fast and easy way to quickly and easily eject drives from your computer. When the TS3 Plus is connected, this feature can help to eject drives from the docking station from the computer as well. Although this works flawlessly with most drives, we have […]
Updating Thunderbolt 3 device firmware via macOS 10.15
Latest firmware versions: TS3 Plus: 44.1 Connect 10G: 45.1 Requirement: Intel-Based Thunderbolt 3 Mac (Apple M1-Based Mac is not supported at this moment) macOS 10.15 Thunderbolt 3 product CalDigit Thunderbolt 3 Firmware Updater Computer restart is required before installing the new firmware If you are running 10.15.4 you may experience some issues during the firmware […]
Do CalDigit docks support VLAN feature?
CalDigit’s docks do support VLAN under macOS and Windows platforms.
HDCP errors with external monitors
When accessing HDCP content such as Netflix, YouTube or Hulu using Safari on an external display through CalDigit USB-C Dock or Video Adapter, you may encounter errors like the following message:
My Thunderbolt 3 mac Laptop automatically boots up when I plug in CalDigit Dock or Storage?
Apple laptops now automatically boot up when a power source is connected, which include Apple charger and CalDigit Products that provide power to connected host computers.
External monitors connecting to USB-C dock are flickering
If the external monitor connecting to Thunderbolt or USB-C dock is flickering, try the following tips.
My CalDigit dock can not output any sound on my Windows 10 computer?
If your dock is not outputting any sound on your Windows 10 computer, ensure that this dock is approved, selected as the primary output device, and not using ‘exclusive mode’.
