The Safely Remove Hardware feature of Windows 10 can be a fast and easy way to quickly and easily eject drives from your computer. When the TS3 Plus is connected, this feature can help to eject drives from the docking station from the computer as well. Although this works flawlessly with most drives, we have […]
Latest firmware versions: TS3 Plus: 44.1 Connect 10G: 45.1 Requirement: Intel-Based Thunderbolt 3 Mac (Apple M1-Based Mac is not supported at this moment) macOS 10.15 Thunderbolt 3 product CalDigit Thunderbolt 3 Firmware Updater Computer restart is required before installing the new firmware If you are running 10.15.4 you may experience some issues during the firmware […]
CalDigit’s docks do support VLAN under macOS and Windows platforms.
When accessing HDCP content such as Netflix, YouTube or Hulu using Safari on an external display through CalDigit USB-C Dock or Video Adapter, you may encounter errors like the following message:
Apple laptops now automatically boot up when a power source is connected, which include Apple charger and CalDigit Products that provide power to connected host computers.
If the external monitor connecting to Thunderbolt or USB-C dock is flickering, try the following tips.
If your wireless keyboard and mouse may lag, disconnect, or not function while connected to USB port on the dock, please attach a USB extender.
If your dock is not outputting any sound on your Windows 10 computer, ensure that this dock is approved, selected as the primary output device, and not using ‘exclusive mode’.
If you find your Siri or Dictation application that requires voice input through your internal microphone is not working whenever you plug in CalDigit Dock that has external microphone such as Thunderbolt Station 3 or USB-C Dock, this is because Siri or Dictation automatically chooses the input microphone to the external one by default.
If, every time when the computer restarts the sound output and input defaults may be back to your built-in speakers, there a way to set a CalDigit dock as your default audio output / input device.