Support Center

HDCP errors with external monitors

HDCP errors with external monitors

When accessing HDCP content such as Netflix, YouTube or Hulu using Safari on an external display through CalDigit USB-C Dock or Video Adapter, you may encounter errors like the following message:

Whoops, something went wrong...
Display Error
There appears to be a display problem. Please ensure your monitor is HDCP compliant and is not mirrored using AirPlay.

If you experience any errors, please try to use a different browser such as Google Chrome or Firefox to playback HDCP content.

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For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support

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For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.

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