USB-C Dock

macOS Ventura and USB/Thunderbolt Device Security

We encourage all CalDigit users to upgrade their Macs to macOS 13 Ventura for the best possible experience. This new OS version has resolved small

USB-C iPad mini: Hubs, Docks, and SSDs

Apple’s new iPad mini 2021 is an incredibly powerful and compact tablet featuring a gorgeous 8.3 inch Liquid Retina Display. The A15 Bionic chip and

Will connecting two power sources hurt my computer?

No. Modern Type-C computers are smart enough to choose which power source is right for them. It will only draw power from one of the

Do CalDigit docks support VLAN feature?

CalDigit’s docks do support VLAN under macOS and Windows platforms.

HDCP errors with external monitors

When accessing HDCP content such as Netflix, YouTube or Hulu using Safari on an external display through CalDigit USB-C Dock or Video Adapter, you may encounter errors like the following message:

Using the Apple Keyboard and Mouse with the CalDigit USB-C Dock

You can use the Apple Keyboard and Apple Mouse individually through 2x USB Type-A ports on the CalDigit USB-C Dock.

I got a warning message: The AC power adapter type cannot be determined?

When using CalDigit USB-C dock to charge Dell laptop and you get a warning message during startup: “The AC Power Adapter Type is Incorrect or Cannot be Determined”, you may be able to disable this message by following the steps below:

My Thunderbolt 3 mac Laptop automatically boots up when I plug in CalDigit Dock or Storage?

Apple laptops now automatically boot up when a power source is connected, which include Apple charger and CalDigit Products that provide power to connected host computers.

External monitors connecting to USB-C dock are flickering

If the external monitor connecting to Thunderbolt or USB-C dock is flickering, try the following tips.

My CalDigit dock can not output any sound on my Windows 10 computer?

If your dock is not outputting any sound on your Windows 10 computer, ensure that this dock is approved, selected as the primary output device, and not using ‘exclusive mode’.

macOS Ventura and USB/Thunderbolt Device Security

Will connecting two power sources hurt my computer?

Do CalDigit docks support VLAN feature?

HDCP errors with external monitors

Using the Apple Keyboard and Mouse with the CalDigit USB-C Dock

I got a warning message: The AC power adapter type cannot be determined?

My Thunderbolt 3 mac Laptop automatically boots up when I plug in CalDigit Dock or Storage?

External monitors connecting to USB-C dock are flickering

My CalDigit dock can not output any sound on my Windows 10 computer?

CalDigit KB.

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