USB-C Pro Dock

Firmware Update Procedures for CalDigit Thunderbolt Devices in macOS 11.2 or above

Latest firmware versions: TS3 Plus: 44.1 Element Hub: 30.3 USB-C Pro Dock: 61.1 Connect 10G: 45.1 Requirements: Intel-Based Thunderbolt 3 Mac or Apple M1-Based Mac.

My Intel-based Mac Crashes when Un-docking or Re-docking.

We have noticed a low rate of Intel-based macOS computers experiencing kernel panics when connected to Thunderbolt 3 devices including a majority of our docking

The USB-C Pro Dock Takes Down My Network!

In a small percentage of macOS and Windows computer usage with the USB-C Pro Dock, we have found a behavior in which an Ethernet broadcast

Using Docks at Higher Refresh Rates.

The display functions of our docking stations is one of the key features that many users look for. With that being said, different users have

Will connecting two power sources hurt my computer?

No. Modern Type-C computers are smart enough to choose which power source is right for them. It will only draw power from one of the

CalDigit USB-C Pro Dock Power Supply Tech Spec

Information published Value and precision Unit Manufacturer’s name or trademark, commercial registration number and address CalDigit, Inc.1941 Miraloma Ave #BPlacentia, CA 92870 　 Model identifier

Do CalDigit docks support VLAN feature?

CalDigit’s docks do support VLAN under macOS and Windows platforms.

HDCP errors with external monitors

When accessing HDCP content such as Netflix, YouTube or Hulu using Safari on an external display through CalDigit USB-C Dock or Video Adapter, you may encounter errors like the following message:

I got a warning message: The AC power adapter type cannot be determined?

When using CalDigit USB-C dock to charge Dell laptop and you get a warning message during startup: “The AC Power Adapter Type is Incorrect or Cannot be Determined”, you may be able to disable this message by following the steps below:

My Thunderbolt 3 mac Laptop automatically boots up when I plug in CalDigit Dock or Storage?

Apple laptops now automatically boot up when a power source is connected, which include Apple charger and CalDigit Products that provide power to connected host computers.

Firmware Update Procedures for CalDigit Thunderbolt Devices in macOS 11.2 or above

My Intel-based Mac Crashes when Un-docking or Re-docking.

The USB-C Pro Dock Takes Down My Network!

Using Docks at Higher Refresh Rates.

Will connecting two power sources hurt my computer?

CalDigit USB-C Pro Dock Power Supply Tech Spec

Do CalDigit docks support VLAN feature?

HDCP errors with external monitors

I got a warning message: The AC power adapter type cannot be determined?

My Thunderbolt 3 mac Laptop automatically boots up when I plug in CalDigit Dock or Storage?

CalDigit KB.

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