Support Center

Safely Remove Hardware error in Windows 10

Safely Remove Hardware error in Windows 10

The Safely Remove Hardware feature of Windows 10 can be a fast and easy way to quickly and easily eject drives from your computer. When the TS3 Plus is connected, this feature can help to eject drives from the docking station from the computer as well.

Although this works flawlessly with most drives, we have found that this ejection process sees and gives the user the option to eject the TS3 Plus’ SD Card Reader (rather than the card itself). If ejected, this card can be safely removed, but will require the computer to reconnect to the TS3 Plus before another SD card will be recognized.

So how do you safely eject an SD card from the TS3 Plus on Windows 10 without ejecting the card reader? There are two options:

Option 1: Eject the SD card through File Explorer.

When ejecting items through File Explorer, you can select the volumes which you wish to eject. To do so, simply open your file explorer, right-click on the drive, and select the option to eject it.

Option 2: Simply take out your drive.

On a Windows computer, the default media removal policy for external storage allows for the quick removal of drives without the need for the ejection process. As long as you aren’t actively using your external drive, you can simply eject it from your computer or TS3 Plus dock. In a recent article regarding this removal policy, Microsoft mentions:

“…This (Quick Removal) policy manages storage operations in a manner that keeps the device ready to remove at any time. You can remove the device without using the Safely Remove Hardware process. However, to do this, Windows cannot cache disk write operations. This may degrade system performance.”

Additional Information:
https://docs.microsoft.com/en-us/windows/client-management/change-default-removal-policy-external-storage-media

CalDigit Support is ready to assist you.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support

Have a quick question?
Looking for some assistance? Talk to our Support Bot with the speech bubble icon on our Support Center, use it to start a ticket with a live person, or email our regional support teams

Follow us on

Social Media

Follow us on

Social Media

Need some help?

Hours of Operation

Americas​​ ​

Mon – Fri   9:00AM – 6:00PM

(PST, UTC/GMT –8)

UK & Europe

Mon – Fri 8:30AM – 5:30PM  

(UTC/GMT 0)

Japan

Mon – Fri 9:00AM – 6:00PM

(UTC/GMT +9)

Asia

Mon – Fri 8:00AM – 5:00PM

(UTC/GMT +8)

CalDigit Support is ready to assist you.

For an optimal experience please have the following on hand prior to contacting support. 

Ready to chat?

Click the button to get started!

Need some help?

Send us an email! Our customer service representatives are patiently waiting!

Americas

+1 (714) 572 9889

Support@CalDigit.com

Mon – Fri   9:00AM – 6:00PM
(PST, UTC/GMT –8)

UK & Europe

+44 (0) 1993 700 972

EUSupport@CalDigit.com

Mon – Fri 8:30AM – 5:30PM  
(UTC/GMT 0)

Japan

+81 (50) 3136 5168

Japan@CalDigit.com

Mon – Fri 9:00AM – 6:00PM
(UTC/GMT +9)

Asia

+886 (2) 2226 0966
Mon – Fri 8:00AM – 5:00PM
(UTC/GMT +8)

APAC.Support@CalDigit.com
(Email will be replied from California)

For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.

Cookie Graphic

This website uses cookies to improve your user experience. By continuing to browse this website, you are agreeing to our use of cookies. We encourage you to review our Privacy Policy.