My Voice Command (Siri or Dictation) is not working properly.
If you find your Siri or Dictation application that requires voice input through your internal microphone is not working whenever you plug in CalDigit Dock that has external microphone such as Thunderbolt Station 3 or USB-C Dock, this is because Siri or Dictation automatically chooses the input microphone to the external one by default.
Setting Thunderbolt Station audio ports as default audio input and output
If, every time when the computer restarts the sound output and input defaults may be back to your built-in speakers, there a way to set a CalDigit dock as your default audio output / input device.
My laptop is running hot while plugging Docking Station in closed-clamshell mode or sleep mode?
While using a CalDigit Dock, if you have experienced your laptop running hot and fans are running high during sleep mode or clamshell mode, there are several solutions.
macOS 10.13+System Extension Blocked alert during software installation
After installing macOS 10.13 or later, some CalDigit devices are not allowing the use of USB items or ethernet connections.
My Monitor Can Not Enter Power Save Mode.
If your monitor cannot enter power save mode, please power cycle your monitor by disconnecting it from power for at least 30 seconds, then make sure that “monitor sleep” features are disabled.
Is my CalDigit Thunderbolt 3 device compatible with Apple Thunderbolt 1 and 2 computers?
The CalDigit Thunderbolt 3 devices, such as TS3 Plus, TS3, TS3 Lite, T4 Thunderbolt 3 RAID are backward compatible with legacy Thunderbolt 1 and 2 computers.
Experiencing sleep issues in macOS 10.14.6? Try this supplemental update
If you are using macOS version 10.14.6 and are experiencing issues when waking from sleep, please download Apple’s supplemental update to correct this.
Do CalDigit docks support MAC Address Pass Through feature?
CalDigit’s Thunderbolt Station, TS2, TS3, TS3 Lite, TS3 Plus, Thunderbolt 3 mini Dock, USB-C Dock, and USB-C Pro Dock do NOT support MAC address pass through.
Important macOS update and Thunderbolt Firmware Information
MacOS update and Thunderbolt firmware information.
Unresponsive keyboard and mouse during macOS login and incorrect default sound output device.
When Apple’s FileVault encryption is enabled, your USB keyboard, mouse and the USB audio device connecting to Thunderbolt Station may not work until you login to OSX screen.
