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My laptop is running hot while plugging Docking Station in closed-clamshell mode or sleep mode?

My laptop is running hot while plugging Docking Station in closed-clamshell mode or sleep mode?

While using CalDigit USB-C Dock, or TS3, TS3 Lite, if you have experienced your laptop running hot and fans are running high during the sleep mode or clamshell mode, you can try the following solutions:

1. Reset NVRAM and SMC

2. Delete pending jobs from printing queue. Unfinished print jobs may prevent laptop from sleeping. If a print job is queued, but the printer is off or the connection to it is lost, your Mac may stay awake waiting for the printer to return.
The following steps can help you to reset printing and scanner systems:

  1. Go to System Preferences
  2. Select Printers & Scanners
  3. Control-click anywhere in the list of devices in Printers & Scanners preferences.
  4. Choose “Reset printing system” from the shortcut menu that appears.

Notes: Resetting the printing system causes all printers and scanners—including their queues, jobs, and custom settings—to be removed from Printers & Scanners preferences. You can add them back one by one afterwards.

Printers & Scanners window highlighting the 'Reset printing system' selection as per step 2.1-5.

Additional Information:
Apple Support Page: If your Mac doesn‘t sleep or wake when expected
Apple Support Page: Resolve printer issues on your Mac

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Due to the ongoing COVID-19 epidemic and California’s statewide “Stay at home” order, CalDigit’s Sales and Support teams are working from home to ensure the safety of our employees. We do not expect any slowdown in responding to customers but please contact us via email and online chat rather than phone calls during this time for a faster response to your enquiries. Orders placed directly from CalDigit online stores can still be processed immediately.

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For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.

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