My iMac Pro crashes down while connecting to Thunderbolt 3 devices?
To ensure optimal performance and compatibility with your iMac Pro 2017, you should update to the latest available version of macOS, 10.13.4 or above.
Browse the latest Knowledge Base entries.
To ensure optimal performance and compatibility with your iMac Pro 2017, you should update to the latest available version of macOS, 10.13.4 or above.
The USB drive plugged into the dock shut down itself every few minutes.
If this occurs, you are suggested to update your laptop to the latest BIOS and Thunderbolt software/firmware.
After installing macOS 10.13 or later, some CalDigit devices are not allowing the use of USB items or ethernet connections.
This tutorial is to guide you on how to set the “Default Sound Device” for CalDigit Docking Stations or the built-in speaker in Windows platform.
Thunderbolt™ 3 is the USB-C that does it all innovated by Intel. At 40 Gb/s it’s the fastest port available on a computer today. Thunderbolt™ 3 brings lightning speed and performance to USB-C, creating one thin, reversible compact port that delivers the fastest*, most versatile connection to any dock, display or data device.
CalDigit TS3 device’s are compatible with the Apple Cinema Display through the use of an adapter cable.
If your monitor cannot enter power save mode, please power cycle your monitor by disconnecting it from power for at least 30 seconds, then make sure that “monitor sleep” features are disabled.
The CalDigit Thunderbolt 3 devices, such as TS3 Plus, TS3, TS3 Lite, T4 Thunderbolt 3 RAID are backward compatible with legacy Thunderbolt 1 and 2 computers.
If you are using macOS version 10.14.6 and are experiencing issues when waking from sleep, please download Apple’s supplemental update to correct this.
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