Browse the latest Knowledge Base entries.
While using a CalDigit Dock, if you have experienced your laptop running hot and fans are running high during sleep mode or clamshell mode, there are several solutions.
To ensure optimal performance and compatibility with your iMac Pro 2017, you should update to the latest available version of macOS, 10.13.4 or above.
The USB drive plugged into the dock shut down itself every few minutes.
If this occurs, you are suggested to update your laptop to the latest BIOS and Thunderbolt software/firmware.
After installing macOS 10.13 or later, some CalDigit devices are not allowing the use of USB items or ethernet connections.
This tutorial is to guide you on how to set the “Default Sound Device” for CalDigit Docking Stations or the built-in speaker in Windows platform.
Thunderbolt™ 3 is the USB-C that does it all innovated by Intel. At 40 Gb/s it’s the fastest port available on a computer today. Thunderbolt™ 3 brings lightning speed and performance to USB-C, creating one thin, reversible compact port that delivers the fastest*, most versatile connection to any dock, display or data device.
CalDigit TS3 device’s are compatible with the Apple Cinema Display through the use of an adapter cable.
If your monitor cannot enter power save mode, please power cycle your monitor by disconnecting it from power for at least 30 seconds, then make sure that “monitor sleep” features are disabled.
The CalDigit Thunderbolt 3 devices, such as TS3 Plus, TS3, TS3 Lite, T4 Thunderbolt 3 RAID are backward compatible with legacy Thunderbolt 1 and 2 computers.
Browse by category to get started.
Popular Legacy Categories
CalDigit Support is ready to assist you.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support
Have a quick question?
Stop by and give us a tweet @CalDigitSupport
Mon – Fri 9:00AM – 6:00PM
(PST, UTC/GMT –8)
Mon – Fri 8:30AM – 5:30PM
(UTC/GMT 0)
Mon – Fri 9:00AM – 6:00PM
(UTC/GMT +9)
Mon – Fri 8:00AM – 5:00PM
(UTC/GMT +8)
CalDigit Support is ready to assist you.
For an optimal experience please have the following on hand prior to contacting support.
Click the button to get started!
Send us an email! Our customer service representatives are patiently waiting!
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.
This website uses cookies to improve your user experience. By continuing to browse this website, you are agreeing to our use of cookies. We encourage you to review our Privacy Policy.