TS2

How to reset NVRAM and SMC on your Mac?

The following steps show the NVRAM resetting for your Macs which includes non-Thunderbolt, and Thunderbolt 1, 2 Macs.

My Voice Command (Siri or Dictation) is not working properly.

If you find your Siri or Dictation application that requires voice input through your internal microphone is not working whenever you plug in CalDigit Dock that has external microphone such as Thunderbolt Station 3 or USB-C Dock, this is because Siri or Dictation automatically chooses the input microphone to the external one by default.

HDCP errors with external monitors

Errors when attempting to playback HDCP video using Safari.

How to manually delete software driver that is not working properly in 10.13?

The following article will help macOS 10.13 users with driver-related issues with various CalDigit Products.

Retrieve System Report and System Diagnosis from your macOS

This tutorial is to guide you on how to retrieve your System Configuration including software and hardware profiles, detailed kernel logs as well as the diagnosis information from your Mac OSX environment.

TS3 Stand Alone Charging for your iOS devices

The following steps outline the best way to provide charging to your iOS devices through the Thunderbolt Station 3.

Setting Thunderbolt Station audio ports as default audio input and output

If, every time when the computer restarts the sound output and input defaults may be back to your built-in speakers, there a way to set a CalDigit dock as your default audio output / input device.

Is the mobile phone’s headphone compatible with Thunderbolt Station?

Thunderbolt Station and Thunderbolt Station 2 are fully compatible with the headphones, for example, iPhone’s or Samsung’s.

My iMac Pro crashes down while connecting to Thunderbolt 3 devices?

To ensure optimal performance and compatibility with your iMac Pro 2017, you should update to the latest available version of macOS, 10.13.4 or above.

My USB drive turns itself off when connected to the CalDigit dock under Windows environment?

The USB drive plugged into the dock shut down itself every few minutes.

How to reset NVRAM and SMC on your Mac?

My Voice Command (Siri or Dictation) is not working properly.

HDCP errors with external monitors

How to manually delete software driver that is not working properly in 10.13?

Retrieve System Report and System Diagnosis from your macOS

TS3 Stand Alone Charging for your iOS devices

Setting Thunderbolt Station audio ports as default audio input and output

Is the mobile phone’s headphone compatible with Thunderbolt Station?

My iMac Pro crashes down while connecting to Thunderbolt 3 devices?

My USB drive turns itself off when connected to the CalDigit dock under Windows environment?

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