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TS4 macOS Firmware Update Procedures

Latest TS4 firmware version: 39.1 (NOT required for TS4 units purchased after Aug 2022) Requirements: Intel-Based Thunderbolt 3 Mac or Apple silicon Mac macOS 13.1

Using USB Hub or KVM Switch with TS4

If you’re looking to use the TS4 with a USB KVM switch, or with a USB Hub that has multiple ports (such as a 4,

macOS Ventura/Sonoma and USB/Thunderbolt Device Security

We encourage all CalDigit users to upgrade their Macs to macOS 13 Ventura for the best possible experience. This new OS version has resolved small

Can Element Hub be bus powered?

No. Although Element is a compact device, it can not be bus powered. You need to plug in its power supply before Element Hub can

Thunderbolt Dock Sleep Mode related issues (System Crash & Drives Disconnect) under macOS 12+

When using Apple Silicon Macs with Thunderbolt 4 docks such as the TS4, you may experience one of the following issues: A system crash or

Is Stage Manager on iPad compatible with CalDigit Docks?

YES. The current shipping docks from CalDigit, such as, TS4, TS3 Plus, Element Hub, SOHO dock are compatible with “Stage Manager” on iPad. Please note

TS4 Interface Bandwidth Allocation and Diagram

Below you will find the TS4’s USB, PCIe, and Thunderbolt interface bandwidth allocation diagram. This will help you balance your resources and maximize your device’s

Ethernet port on the TS4 or TS3 Plus does not work properly

Notes: For macOS users, in order to have the most reliable Ethernet connection, please update to the latest macOS13, Ventura or above. If the Ethernet

My TS4 Dock isn’t Working with my Mac under Catalina (macOS 10.15.x)

If your TS4 dock isn’t working when connecting to your Mac and the power source, and you can only see your Mac gets charged by

Video from USB capture device freezes when using with Thunderbolt 4 dock / hub

There are numbers of USB video capture devices that take the HDMI signal from your DSLR camera and converts it to a streaming USB video

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Knowledge Base

TS4 macOS Firmware Update Procedures

Using USB Hub or KVM Switch with TS4

macOS Ventura/Sonoma and USB/Thunderbolt Device Security

Can Element Hub be bus powered?

Thunderbolt Dock Sleep Mode related issues (System Crash & Drives Disconnect) under macOS 12+

Is Stage Manager on iPad compatible with CalDigit Docks?

TS4 Interface Bandwidth Allocation and Diagram

Ethernet port on the TS4 or TS3 Plus does not work properly

My TS4 Dock isn’t Working with my Mac under Catalina (macOS 10.15.x)

Video from USB capture device freezes when using with Thunderbolt 4 dock / hub

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