My Thunderbolt 3 device shows up as a USB device in the macOS system profile?
If your Thunderbolt 3 device shows up as a USB device instead of a Thunderbolt 3 device, please follow the next instructions.
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If your Thunderbolt 3 device shows up as a USB device instead of a Thunderbolt 3 device, please follow the next instructions.
Apple laptops now automatically boot up when a power source is connected, which include Apple charger and CalDigit Products that provide power to connected host computers.
If the external monitor connecting to Thunderbolt or USB-C dock is flickering, try the following tips.
Jumbo Frames are Ethernet frames that can carry more than 1500 bytes of payload and can go up to 9000 bytes. All CalDigit Thunderbolt Docks can support Jumbo frames.
If your dock is not outputting any sound on your Windows 10 computer, ensure that this dock is approved, selected as the primary output device, and not using ‘exclusive mode’.
CalDigit’s Thunderbolt 3 docks, such as the TS3 Lite, TS3 and TS3 Plus are all compatible with the iPad Pro 2018 (USB-C) while connecting it as a USB-C device.
The following steps show the NVRAM resetting for your Macs which includes non-Thunderbolt, and Thunderbolt 1, 2 Macs.
In order to connect a DVI-D monitor to the DisplayPort port on USB-C Dock, an active DisplayPort to DVI-D adapter or cable is required. A regular passive DisplayPort to DVI cable will not work.
If you find your Siri or Dictation application that requires voice input through your internal microphone is not working whenever you plug in CalDigit Dock that has external microphone such as Thunderbolt Station 3 or USB-C Dock, this is because Siri or Dictation automatically chooses the input microphone to the external one by default.
Errors when attempting to playback HDCP video using Safari.
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