Support Center

Webcam Issues on TS3 Plus (Windows 10)

Webcam Issues on TS3 Plus (Windows 10)

If you are experiencing webcam flickering or stopping while connected to the TS3 Plus, we have two drivers available to help fix these issues.

For USB webcams connected into the 10Gbps USB-C port, or the 5Gbps USB-A port beside it, please download and install this driver.

If you are connecting the camera to any of the other ports on the dock please try this driver.

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For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.

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