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TS3 Plus

Browse the latest Knowledge Base entries.

My Monitor Can Not Enter Power Save Mode.

If your monitor cannot enter power save mode, please power cycle your monitor by disconnecting it from power for at least 30 seconds, then make sure that “monitor sleep” features are disabled.

TS3 Plus Interface Bandwidth Allocation and Diagram

Bandwidth allocation breakdown and diagram for the interfaces on the TS3 Plus.

Is my CalDigit Thunderbolt 3 device compatible with Apple Thunderbolt 1 and 2 computers?

The CalDigit Thunderbolt 3 devices, such as TS3 Plus, TS3, TS3 Lite, T4 Thunderbolt 3 RAID are backward compatible with legacy Thunderbolt 1 and 2 computers.

Video is not working out of USB-C port?

The two USB-C ports on the TS3 Plus are for data only. If you need to connect a USB-C or Thunderbolt monitor, you can connect it to the spare Thunderbolt 3 Type-C port on TS3 Plus.

Experiencing sleep issues in macOS 10.14.6? Try this supplemental update

If you are using macOS version 10.14.6 and are experiencing issues when waking from sleep, please download Apple’s supplemental update to correct this.

My SD card is not working?

TS3 Plus can support various types of memory cards, such as Secure Digital™ (SD), SDHC , miniSD and microSD (T-Flash), MultiMediaCard TM (MMC), RS-MMC ,

macOS Recovery Installation to restore and repair system files

Unresolvable issues with Thunderbolt, Display, USB devices, or Gigabit Ethernet after exhausting other troubleshooting methods with CalDigit Docking solutions / adapters.

My surround speakers connecting to the optical port are not working?

The TS3 Plus requires a surround sound receiver/ decoder in order for surround sound to function.

Do CalDigit docks support MAC Address Pass Through feature?

CalDigit’s Thunderbolt Station, TS2, TS3, TS3 Lite, TS3 Plus, Thunderbolt 3 mini Dock, USB-C Dock, and USB-C Pro Dock do NOT support MAC address pass through.

Important macOS update and Thunderbolt Firmware Information

MacOS update and Thunderbolt firmware information.

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TS3 Plus

My Monitor Can Not Enter Power Save Mode.

TS3 Plus Interface Bandwidth Allocation and Diagram

Is my CalDigit Thunderbolt 3 device compatible with Apple Thunderbolt 1 and 2 computers?

Video is not working out of USB-C port?

Experiencing sleep issues in macOS 10.14.6? Try this supplemental update

My SD card is not working?

macOS Recovery Installation to restore and repair system files

My surround speakers connecting to the optical port are not working?

Do CalDigit docks support MAC Address Pass Through feature?

Important macOS update and Thunderbolt Firmware Information

CalDigit KB.

Stay Connected.

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