Font Awesome Icons

TS3 Plus

Browse the latest Knowledge Base entries.

My Intel-based Mac Crashes when Un-docking or Re-docking.

We have noticed a low rate of Intel-based macOS computers experiencing kernel panics when connected to Thunderbolt 3 devices including a majority of our docking

Using Docks at Higher Refresh Rates.

Last Modified: March 4, 2024 The display functions of our docking stations is one of the key features that many users look for. With that

Checking your Firmware Version

To check if your unit’s firmware version has been upgraded, you can find these changes reflected in the computer’s System Report when the TS3 Plus

Safely Remove Hardware error in Windows 10

The Safely Remove Hardware feature of Windows 10 can be a fast and easy way to quickly and easily eject drives from your computer. When

Will connecting two power sources hurt my computer?

No. Modern Type-C computers are smart enough to choose which power source is right for them. It will only draw power from one of the

Updating Thunderbolt 3 device firmware via macOS 10.15

Latest firmware versions: TS3 Plus: 44.1 Connect 10G: 45.1 Requirement: Intel-Based Thunderbolt 3 Mac (Apple M1-Based Mac is not supported at this moment) macOS 10.15

Webcam Issues on TS3 Plus (Windows 10)

If you are experiencing webcam flickering or stopping while connected to the TS3 Plus, we have two drivers available to help fix these issues. For

CalDigit TS3 Plus Power Supply Tech Spec

Information published Value and precision Unit Manufacturer’s name or trademark, commercial registration number and address CalDigit, Inc.1941 Miraloma Ave #BPlacentia, CA 92870 　 Model identifier

Updating the TS3 Plus firmware via macOS 10.15

Firmware 44.1 Release Notes: The new TS3 Plus firmware 44.1 provides support for charging a laptop up to 87W It also improves compatibility and interoperability

Do CalDigit docks support VLAN feature?

CalDigit’s docks do support VLAN under macOS and Windows platforms.

Stay Connected.

Welcome to the Knowledge Base.

Browse by category to get started.

Browse categories

Popular Legacy Categories

CalDigit Support is ready to assist you.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support

Have a quick question?
Stop by and give us a tweet @CalDigitSupport

TS3 Plus

My Intel-based Mac Crashes when Un-docking or Re-docking.

Using Docks at Higher Refresh Rates.

Checking your Firmware Version

Safely Remove Hardware error in Windows 10

Will connecting two power sources hurt my computer?

Updating Thunderbolt 3 device firmware via macOS 10.15

Webcam Issues on TS3 Plus (Windows 10)

CalDigit TS3 Plus Power Supply Tech Spec

Updating the TS3 Plus firmware via macOS 10.15

Do CalDigit docks support VLAN feature?

CalDigit KB.

Stay Connected.

Welcome to the Knowledge Base.

Browse categories

Americas

Europe

Asia + Oceania

Japan

Need some help?

Hours of Operation

Ready to chat?

Need some help?