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Support // Connect 10G Support

Connect 10G

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Your most common and frequently asked questions are collected here.

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Product Overview

  • Technical Specifications
  • User Manual
  • Windows Driver
  • Serial Number
  • Data Sheets

Interface

1x Thunderbolt 3 (Type-C) Port
1x RJ45 10Gbps Ethernet Port

NBASE-T

10GBASE-T/5GBASE-T/2.5GBASE-T/1000BASE-T/100BASE-TX
100 meters over Cat 6a at 10 Gbps
100 meters over Cat 5e at 5 Gbps/2.5 Gbps/1 Gbps/
100 Mbps (requires no change to existing cabling)

Advanced

IEEE 802.3an/bz standard
Audio Video Bridging (AVB)
Wake-on-LAN (WoL)
Jumbo frames
     Windows: up to 16 Kbytes.
     macOS: up to 9000 bytes

System Requirements​*

Windows 10 or higher**
macOS High Sierra (version 10.13.6 or higher)
Thunderbolt 3 Computer

LED Indicators

Dual color Speed LED
Single color Link/Act LED

Power Supply

Bus-powered Operation – No Power Adapter Required

Dimensions and Weight

Length: 3.83 inches (97.4 mm)
Width: 2.79 inches (71 mm) 
Height: 1.69 inches (43 mm) 
Weight: 0.77 lbs (350g)

Environment

32°F ~ 104°F (0°C ~ 40°C)

Drivers:

Windows Driver

The serial number for this product is located on the bottom edge across the certification logos.

Connect 10G Data Sheets:

English 
繁體中文

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