TS5 Plus and Element 5 Hub macOS Firmware Update Procedures

Latest TS5 Plus and Element 5 Hub Thunderbolt firmware version: 61.1 Notes: Steps: 1. Remove all the connected devices from Mac and from your CalDigit Thunderbolt 5 device including external monitors. This is important, or the firmware updater can not be launched by macOS. 2. Make sure your TS5 Plus or Element 5 is allowed […]

Element 5 Hub’s Controllers and Data Paths

Element 5 (E5) hub is able to connect to many different host computers (such as iPad and iPhone) and requires different controllers to do so. In total, this hub contains several main controllers such as a Thunderbolt 5 / USB4 v2 controller, USB 3.2 10Gbps controllers, and USB 2 controllers. These controllers will be activated […]

Can TS5 Plus support AVB (Audio Video Bridging)?

The 10Gb Ethernet on TS5 Plus can support AVB (Audio Video Bridging over Ethernet).For more information about AVB setup under macOS, please refer to Apple support page: https://support.apple.com/guide/audio-midi-setup/browse-your-network-for-an-avb-device-amsavb001/mac

TS5’s and TS5 Plus’ Audio Resolutions

Both TS5 and TS5 Plus support the following audio sample rates • Playback2-Channel and can support 16 / 24 / 32-bit resolutions with 44.1 / 48 / 88.2 / 96 / 176.4 / 192 KHz sampling rates • Recording2-Channel and can support 16 / 24 / 32-bit resolutions with 44.1 / 48 / 88.2 / […]

Can TS5 Plus & TS5 support Sidecar?

Yes, you can connect your iPad to TS5’s or TS5 Plus’ downstream Thunderbolt port or any USB-C / USB-A 3.0 port and use it as an external display for your Mac. You may need to reboot your Mac and iPad if there is a timeout error. For more information about Apple Sidecar, please visit https://support.apple.com/en-us/HT210380 Notes: […]

TS4 macOS Firmware Update Procedures

Latest TS4 firmware version: 39.1 (NOT required for TS4 units purchased after Aug 2022) Requirements: Intel-Based Thunderbolt 3 Mac or Apple silicon Mac macOS 13.1 or later CalDigit TS4 Thunderbolt Firmware Updater Notes: If your computer is running a previous version of macOS, such as macOS 11 or 12, please update to 13.1 or above. […]

Using USB Hub or KVM Switch with TS4

If you’re looking to use the TS4 with a USB KVM switch, or with a USB Hub that has multiple ports (such as a 4, 8, 12, or 16 port hub), this could be tricky due to your KVM switch or USB Hub’s architecture limitation. If you find that your KVM or USB Hub does […]

macOS Ventura/Sonoma and USB/Thunderbolt Device Security

We encourage all CalDigit users to upgrade their Macs to macOS 13 Ventura for the best possible experience. This new OS version has resolved small compatibility issues with external devices, and offers a better user experience, especially for people connecting docks to their Macs. Starting from macOS 13, Ventura, Apple has implemented a new layer […]

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