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Support // TS3 Plus Support
TS3 Plus
Troubleshoot various topics related to your product.
Your most common and frequently asked questions are collected here.
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Use ‘active’ adapters.
If you are using an adapter or cable to go from DisplayPort to HDMI, VGA, or DVI, please ensure that this is active. If you are unsure if you have an active cable or adapter rather than a passive one, please check the packaging or website and see if it is labeled specifically.
If you don’t already have one, we make one that works well with our docks – you can find a link here.
Product Overview
- Technical Specifications
- Download Drivers
- User Manual
- Serial Number
- Data Sheets
Interface
2 x Thunderbolt™ 3
1 x DisplayPort 1.2
5 x USB-A 3.1 Gen 1 (5Gb/s, 1.5A, 7.5W)
2 x USB-C
1 x USB-C 3.1 Gen 2 (10Gb/s, 1.5A, 7.5W) Rear
1 x USB-C 3.1 Gen 1 ( 5Gb/s, 1.5A, 7.5W) Front
(1 x Gen1-5Gbps) (1 x Gen2-10Gbps)
1 x SD Card Reader (SD 4.0 UHS-II)
1 x Digital Optical Audio (S/PDIF)
1 x Gigabit Ethernet
1 x Analog Audio In (Stereo)
1 x Analog Audio Out (Stereo)
System Requirements
Thunderbolt™ 3 Computers
MacOS 10.12 or later
Windows 10 or later
Dimensions and Weight
Height : 5.15 inches (131.0 mm)
Width : 1.57 inches (40.0 mm)
Depth : 3.87 inches (98.44 mm)
Weight: 1.04 lbs (0.47 kgs)
In the Box
1 x CalDigit TS3 Plus
1 x Power Adapter (180W) – View detailed spec.
1 x Power Cord
1 x Thunderbolt 3 Cable (Certified 40Gb/s, up to 100W)
macOS Drivers:
USB Charging, Apple SuperDrive, Apple Keyboard, and Improved iPhone/iPad Charging
*Last updated on 10/07/19. Compatible with macOS Catalina 10.15. (For Intel-Based Macs Only.)
Docking Station Utility
*Last updated on 10/04/19. Compatible with macOS Catalina 10.15.
TS3 Plus macOS Firmware Updater to support 87W laptop charging
*Last updated on 01/06/20. Firmware v.44.1. Compatible with macOS Catalina 10.15 or later. (For Intel-Based Macs Only.)
CalDigit: The serial number for this product is located on the back left.
Apple: The serial number for this product is located on the back right.
Latest Articles
MacBook Multiple Monitor Support with CalDigit Thunderbolt Docks
While CalDigit Thunderbolt Docks are capable of supporting multiple monitors over a single Thunderbolt connection, the same is not true
macOS Ventura/Sonoma and USB/Thunderbolt Device Security
We encourage all CalDigit users to upgrade their Macs to macOS 13 Ventura for the best possible experience. This new
Is Stage Manager on iPad compatible with CalDigit Docks?
YES. The current shipping docks from CalDigit, such as, TS4, TS3 Plus, Element Hub, SOHO dock are compatible with “Stage
Ethernet port on the TS4 or TS3 Plus does not work properly
Notes: For macOS users, in order to have the most reliable Ethernet connection, please update to the latest macOS13, Ventura
CalDigit Support is ready to assist you.
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