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macOS Recovery Installation to restore and repair system files

macOS Recovery Installation to restore and repair system files

Unresolvable issues with Thunderbolt, Display, USB devices, or Gigabit Ethernet after exhausting other troubleshooting methods with CalDigit Docking solutions / adapters.

If you have used our troubleshooting knowledge base and are experiencing unresolvable issues, your operating system may have corrupted core OS drivers that are preventing our devices from functioning properly.

Examples include but are not limited to:

  1. Displays not working properly or computer lock up when connecting displays.
  2. Unable to establish Ethernet connection or other network problems.
  3. USB device connection issues or unresponsive ports.
  4. Thunderbolt connection problems.

If you are experiencing these problems, please try the steps below to see if it fixes the issue.

A. Reset your NVRAM – https://support.apple.com/en-us/HT204063
B. Reinstall OS X and restore core system files and drivers without deleting any personal data – https://support.apple.com/en-us/HT204904

CalDigit Support is ready to assist you.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.

Need some help?

Hours of Operation

Mon – Fri   9:00AM – 6:00PM

(PST, UTC/GMT –8)

Mon – Fri 8:30AM – 5:30PM  

(UTC/GMT 0)

Mon – Fri 9:00AM – 6:00PM

(UTC/GMT +9)

Mon – Fri 8:00AM – 5:00PM

(UTC/GMT +8)

CalDigit Support is ready to assist you.

For an optimal experience please have the following on hand prior to contacting support. 

  • Product Name
  • Serial Number
  • Operating System

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Click the button to get started!

Need some help?

Send us an email! Our customer service representatives are patiently waiting!

+1 (714) 572 9889

Support@CalDigit.com

Mon – Fri   9:00AM – 6:00PM (PST, UTC/GMT –8)

+44 (0) 1993 700 972


EUSupport@CalDigit.com

Mon – Fri 8:30AM – 5:30PM  (UTC/GMT 0)

+81 (50) 3136 5168


Japan@CalDigit.com

Mon – Fri 9:00AM – 6:00PM (UTC/GMT +9)

+886 (2) 2226 0966


Asia@CalDigit.com

Mon – Fri 8:00AM – 5:00PM (UTC/GMT +8)

For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.

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