Font Awesome Icons

TS3 Plus

Browse the latest Knowledge Base entries.

macOS Ventura and USB/Thunderbolt Device Security

We encourage all CalDigit users to upgrade their Macs to macOS 13 Ventura for the best possible experience. This new OS version has resolved small

Is Stage Manager on iPad compatible with CalDigit Docks?

YES. The current shipping docks from CalDigit, such as, TS4, TS3 Plus, Element Hub, SOHO dock are compatible with “Stage Manager” on iPad. Please note

Ethernet port on the TS4 or TS3 Plus does not work properly

Notes: For macOS users, in order to have the most reliable Ethernet connection, please update to the latest macOS13, Ventura or above. If the Ethernet

My Ethernet Port on the Thunderbolt Station Works Intermittently or Slower

This tutorial is to guide you on how to troubleshoot an unstable Ethernet connection in Max OSX.

Uninstall the SuperDrive Driver from macOS

To uninstall the macOS drivers that are to support Apple SuperDrive and Apple Keyboard from CalDigit Docks including TS4, TS3 Plus, TS3, TS3 Lite, TS2,

Use IP over Thunderbolt to connect two computers together (Thunderbolt Networking)

All CalDigit Thunderbolt Docks that have more than one Thunderbolt port can support Thunderbolt networking. That means you can use IP over Thunderbolt to connect

Connecting a Thunderbolt Docking Station to Chrome OS Computer

As new Thunderbolt 4 / USB4 Chrome OS computers are being released, we have expanded the approved operating system list of all of our Thunderbolt

Data Access Protection on Chrome OS and Thunderbolt Devices

As Chrome OS computers are being released with Thunderbolt 4 / USB4 ports, many are connecting these to popular docking stations and hubs such as

Using RJ45 Network Splitter with CalDigit Docks and Adapters

When using RJ45 Ethernet Network Splitter, such as the following, in your home or office network in between your CalDigit dock and other network devices,

Firmware Update Procedures for CalDigit Thunderbolt Devices in macOS 11.2 or above

Latest firmware versions: TS3 Plus: 44.1 (NOT required for TS3 Plus units purchased after November 2020) Element Hub: 30.3 (NOT required for Element units purchased

Stay Connected.

Welcome to the Knowledge Base.

Browse by category to get started.

Browse categories

Popular Legacy Categories

CalDigit Support is ready to assist you.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support

Have a quick question?
Stop by and give us a tweet @CalDigitSupport

TS3 Plus

macOS Ventura and USB/Thunderbolt Device Security

Is Stage Manager on iPad compatible with CalDigit Docks?

Ethernet port on the TS4 or TS3 Plus does not work properly

My Ethernet Port on the Thunderbolt Station Works Intermittently or Slower

Uninstall the SuperDrive Driver from macOS

Use IP over Thunderbolt to connect two computers together (Thunderbolt Networking)

Connecting a Thunderbolt Docking Station to Chrome OS Computer

Data Access Protection on Chrome OS and Thunderbolt Devices

Using RJ45 Network Splitter with CalDigit Docks and Adapters

Firmware Update Procedures for CalDigit Thunderbolt Devices in macOS 11.2 or above

CalDigit KB.

Stay Connected.

Welcome to the Knowledge Base.

Browse categories

Americas

Europe

Asia + Oceania

Japan

Need some help?

Hours of Operation

Ready to chat?

Need some help?