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Mini Dock

Browse the latest Knowledge Base entries.

My Intel-based Mac Crashes when Un-docking or Re-docking.

We have noticed a low rate of Intel-based macOS computers experiencing kernel panics when connected to Thunderbolt 3 devices including a majority of our docking

Using Docks at Higher Refresh Rates.

The display functions of our docking stations is one of the key features that many users look for. With that being said, different users have

Do CalDigit docks support VLAN feature?

CalDigit’s docks do support VLAN under macOS and Windows platforms.

External monitors connecting to USB-C dock are flickering

If the external monitor connecting to Thunderbolt or USB-C dock is flickering, try the following tips.

Wireless keyboard/mouse not working properly?

If your wireless keyboard and mouse may lag, disconnect, or not function while connected to USB port on the dock, please attach a USB extender.

Can I connect a DVI-D monitor to the DisplayPort on USB-C Dock?

In order to connect a DVI-D monitor to the DisplayPort port on USB-C Dock, an active DisplayPort to DVI-D adapter or cable is required. A regular passive DisplayPort to DVI cable will not work.

My USB drive turns itself off when connected to the CalDigit dock under Windows environment?

The USB drive plugged into the dock shut down itself every few minutes.

What is Thunderbolt 3?

Thunderbolt™ 3 is the USB-C that does it all innovated by Intel. At 40 Gb/s it’s the fastest port available on a computer today. Thunderbolt™ 3 brings lightning speed and performance to USB-C, creating one thin, reversible compact port that delivers the fastest*, most versatile connection to any dock, display or data device.

Experiencing sleep issues in macOS 10.14.6? Try this supplemental update

If you are using macOS version 10.14.6 and are experiencing issues when waking from sleep, please download Apple’s supplemental update to correct this.

My bus-powered drive disconnects randomly

If your external bus-powered drive requires more than 4.5W or 2.5W of power, you may see the drive disconnect randomly due to higher power requirements.

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Mini Dock

My Intel-based Mac Crashes when Un-docking or Re-docking.

Using Docks at Higher Refresh Rates.

Do CalDigit docks support VLAN feature?

External monitors connecting to USB-C dock are flickering

Wireless keyboard/mouse not working properly?

Can I connect a DVI-D monitor to the DisplayPort on USB-C Dock?

My USB drive turns itself off when connected to the CalDigit dock under Windows environment?

What is Thunderbolt 3?

Experiencing sleep issues in macOS 10.14.6? Try this supplemental update

My bus-powered drive disconnects randomly

CalDigit KB.

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