Font Awesome Icons

Mini Dock

Browse the latest Knowledge Base entries.

macOS Ventura and USB/Thunderbolt Device Security

We encourage all CalDigit users to upgrade their Macs to macOS 13 Ventura for the best possible experience. This new OS version has resolved small

My Ethernet Port on the Thunderbolt Station Works Intermittently or Slower

This tutorial is to guide you on how to troubleshoot an unstable Ethernet connection in Max OSX.

Data Access Protection on Chrome OS and Thunderbolt Devices

As Chrome OS computers are being released with Thunderbolt 4 / USB4 ports, many are connecting these to popular docking stations and hubs such as

Using RJ45 Network Splitter with CalDigit Docks and Adapters

When using RJ45 Ethernet Network Splitter, such as the following, in your home or office network in between your CalDigit dock and other network devices,

My Intel-based Mac Crashes when Un-docking or Re-docking.

We have noticed a low rate of Intel-based macOS computers experiencing kernel panics when connected to Thunderbolt 3 devices including a majority of our docking

Using Docks at Higher Refresh Rates.

The display functions of our docking stations is one of the key features that many users look for. With that being said, different users have

Do CalDigit docks support VLAN feature?

CalDigit’s docks do support VLAN under macOS and Windows platforms.

External monitors connecting to USB-C dock are flickering

If the external monitor connecting to Thunderbolt or USB-C dock is flickering, try the following tips.

Can I connect a DVI-D monitor to the DisplayPort on USB-C Dock?

In order to connect a DVI-D monitor to the DisplayPort port on USB-C Dock, an active DisplayPort to DVI-D adapter or cable is required. A regular passive DisplayPort to DVI cable will not work.

Retrieve System Report and System Diagnosis from your macOS

This tutorial is to guide you on how to retrieve your System Configuration including software and hardware profiles, detailed kernel logs as well as the diagnosis information from your Mac OSX environment.

Stay Connected.

Welcome to the Knowledge Base.

Browse by category to get started.

Browse categories

Popular Legacy Categories

CalDigit Support is ready to assist you.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support

Have a quick question?
Stop by and give us a tweet @CalDigitSupport

Mini Dock

macOS Ventura and USB/Thunderbolt Device Security

My Ethernet Port on the Thunderbolt Station Works Intermittently or Slower

Data Access Protection on Chrome OS and Thunderbolt Devices

Using RJ45 Network Splitter with CalDigit Docks and Adapters

My Intel-based Mac Crashes when Un-docking or Re-docking.

Using Docks at Higher Refresh Rates.

Do CalDigit docks support VLAN feature?

External monitors connecting to USB-C dock are flickering

Can I connect a DVI-D monitor to the DisplayPort on USB-C Dock?

Retrieve System Report and System Diagnosis from your macOS

CalDigit KB.

Stay Connected.

Welcome to the Knowledge Base.

Browse categories

Americas

Europe

Asia + Oceania

Japan

Need some help?

Hours of Operation

Ready to chat?

Need some help?