Font Awesome Icons

Connect 10g

Browse the latest Knowledge Base entries.

macOS Ventura and USB/Thunderbolt Device Security

We encourage all CalDigit users to upgrade their Macs to macOS 13 Ventura for the best possible experience. This new OS version has resolved small

Connecting a Thunderbolt Docking Station to Chrome OS Computer

As new Thunderbolt 4 / USB4 Chrome OS computers are being released, we have expanded the approved operating system list of all of our Thunderbolt

Using RJ45 Network Splitter with CalDigit Docks and Adapters

When using RJ45 Ethernet Network Splitter, such as the following, in your home or office network in between your CalDigit dock and other network devices,

Firmware Update Procedures for CalDigit Thunderbolt Devices in macOS 11.2 or above

Latest firmware versions: TS3 Plus: 44.1 (NOT required for TS3 Plus units purchased after November 2020) Element Hub: 30.3 (NOT required for Element units purchased

Updating Thunderbolt 3 device firmware via macOS 10.15

Latest firmware versions: TS3 Plus: 44.1 Connect 10G: 45.1 Requirement: Intel-Based Thunderbolt 3 Mac (Apple M1-Based Mac is not supported at this moment) macOS 10.15

Do CalDigit docks support VLAN feature?

CalDigit’s docks do support VLAN under macOS and Windows platforms.

What is Thunderbolt 3?

Thunderbolt™ 3 is the USB-C that does it all innovated by Intel. At 40 Gb/s it’s the fastest port available on a computer today. Thunderbolt™ 3 brings lightning speed and performance to USB-C, creating one thin, reversible compact port that delivers the fastest*, most versatile connection to any dock, display or data device.

Stay Connected.

Welcome to the Knowledge Base.

Browse by category to get started.

Browse categories

Popular Legacy Categories

CalDigit Support is ready to assist you.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support

Have a quick question?
Stop by and give us a tweet @CalDigitSupport

Connect 10g

macOS Ventura and USB/Thunderbolt Device Security

Connecting a Thunderbolt Docking Station to Chrome OS Computer

Using RJ45 Network Splitter with CalDigit Docks and Adapters

Firmware Update Procedures for CalDigit Thunderbolt Devices in macOS 11.2 or above

Updating Thunderbolt 3 device firmware via macOS 10.15

Do CalDigit docks support VLAN feature?

What is Thunderbolt 3?

CalDigit KB.

Stay Connected.

Welcome to the Knowledge Base.

Browse categories

Americas

Europe

Asia + Oceania

Japan

Need some help?

Hours of Operation

Ready to chat?

Need some help?