CalDigit Knowledge Base
Stay Connected.
Welcome to the Knowledge Base!
Browse by category to get started.
Recent Entries
Do CalDigit docks support VLAN feature?
CalDigit’s docks do support VLAN under macOS and Windows platforms.
HDCP errors with external monitors
When accessing HDCP content such as Netflix, YouTube or Hulu using Safari on an external display through CalDigit USB-C Dock or Video Adapter, you may encounter errors like the following message:
Have a quick question?
Give us a tweet @CalDigitSupport
Need some help?
Hours of Operation
Mon – Fri 9:00AM – 6:00PM
(PST, UTC/GMT –8)
Mon – Fri 8:30AM – 5:30PM
(UTC/GMT 0)
Mon – Fri 9:00AM – 6:00PM
(UTC/GMT +9)
Mon – Fri 8:00AM – 5:00PM
(UTC/GMT +8)
CalDigit Support is ready to assist you.
For an optimal experience please have the following on hand prior to contacting support.
- Product Name
- Serial Number
- Operating System
Ready to chat?
Click the button to get started!
Need some help?
Send us an email! Our customer service representatives are patiently waiting!
+1 (714) 572 9889 Support@CalDigit.com
Mon – Fri 9:00AM – 6:00PM (PST, UTC/GMT –8)
Due to the ongoing COVID-19 epidemic and California’s statewide “Stay at home” order, CalDigit’s Sales and Support teams are working from home to ensure the safety of our employees. We do not expect any slowdown in responding to customers but please contact us via email and online chat rather than phone calls during this time for a faster response to your enquiries. Orders placed directly from CalDigit online stores can still be processed immediately.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.
Americas
Europe
Asia + Oceania
Japan
This website uses cookies to improve your user experience. By continuing to browse this website, you are agreeing to our use of cookies. We encourage you to review our Privacy Policy.