CalDigit Knowledge Base
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Recent Entries
CalDigit Thunderbolt 4 / USB 4 Element Hub Compatibility and Limitations on Windows
Windows OS and Driver Requirement: 1. Please always update to the latest Windows version. The minimum Windows 10 support version is 20H2 (OS Build 19042),
Element Hub’s Controllers and Data Paths.
In order to promote a transparent view of our new Element hub and answer any questions regarding this, we’d like to talk more about this
My Intel-based Mac Crashes when Un-docking or Re-docking.
We have noticed a low rate of Intel-based macOS computers experiencing kernel panics when connected to Thunderbolt 3 devices including a majority of our docking
SOHO Dock Refresh Rates at 4K Resolutions on macOS Computers.
In order to prevent confusion over the different refresh rates of macOS computers that the SOHO dock is capable of, we have compiled a list
Using microSD Cards on the SOHO Dock.
In order to prevent confusion on inserting microSD cards into the SOHO Dock’s microSD card reader, please take a look at the following pictures for
The USB-C Pro Dock Takes Down My Network!
In a small percentage of macOS and Windows computer usage with the USB-C Pro Dock, we have found a behavior in which an Ethernet broadcast
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Due to the ongoing COVID-19 epidemic and California’s statewide “Stay at home” order, CalDigit’s Sales and Support teams are working from home to ensure the safety of our employees. We do not expect any slowdown in responding to customers but please contact us via email and online chat rather than phone calls during this time for a faster response to your enquiries. Orders placed directly from CalDigit online stores can still be processed immediately.
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