CalDigit Knowledge Base
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SOHO Dock Refresh Rates at 4K Resolutions on macOS Computers.
In order to prevent confusion over the different refresh rates of macOS computers that the SOHO dock is capable of, we have compiled a list
Using microSD Cards on the SOHO Dock.
In order to prevent confusion on inserting microSD cards into the SOHO Dock’s microSD card reader, please take a look at the following pictures for
The USB-C Pro Dock Takes Down My Network!
In a small percentage of macOS and Windows computer usage with the USB-C Pro Dock, we have found a behavior in which an Ethernet broadcast
Using Docks at Higher Refresh Rates.
The display functions of our docking stations is one of the key features that many users look for. With that being said, different users have
USB-C SOHO Dock Laptop Charging Capability
The table below shows the possible laptop charging wattage from SOHO Dock when using Apple Type-C chargers. All SOHO Docks can dynamically adjust the pass-through
Checking your Firmware Version
To check if your unit’s firmware version has been upgraded, you can find these changes reflected in the computer’s System Report when the TS3 Plus
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Due to the ongoing COVID-19 epidemic and California’s statewide “Stay at home” order, CalDigit’s Sales and Support teams are working from home to ensure the safety of our employees. We do not expect any slowdown in responding to customers but please contact us via email and online chat rather than phone calls during this time for a faster response to your enquiries. Orders placed directly from CalDigit online stores can still be processed immediately.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.
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