CalDigit Knowledge Base
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Recent Entries
Webcam Issues on TS3 Plus (Windows 10)
If you are experiencing webcam flickering or stopping while connected to the TS3 Plus, we have two drivers available to help fix these issues. For
CalDigit TS3 Plus Power Supply Tech Spec
Information published Value and precision Unit Manufacturer’s name or trademark, commercial registration number and address CalDigit, Inc.1941 Miraloma Ave #BPlacentia, CA 92870 Model identifier
CalDigit USB-C Pro Dock Power Supply Tech Spec
Information published Value and precision Unit Manufacturer’s name or trademark, commercial registration number and address CalDigit, Inc.1941 Miraloma Ave #BPlacentia, CA 92870 Model identifier
Updating the TS3 Plus firmware via macOS 10.15
Firmware 44.1 Release Notes: The new TS3 Plus firmware 44.1 provides support for charging a laptop up to 87W It also improves compatibility and interoperability
Do CalDigit docks support VLAN feature?
CalDigit’s docks do support VLAN under macOS and Windows platforms.
HDCP errors with external monitors
When accessing HDCP content such as Netflix, YouTube or Hulu using Safari on an external display through CalDigit USB-C Dock or Video Adapter, you may encounter errors like the following message:
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Due to the ongoing COVID-19 epidemic and California’s statewide “Stay at home” order, CalDigit’s Sales and Support teams are working from home to ensure the safety of our employees. We do not expect any slowdown in responding to customers but please contact us via email and online chat rather than phone calls during this time for a faster response to your enquiries. Orders placed directly from CalDigit online stores can still be processed immediately.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.
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ENTER TO WIN A TS3 PLUS!
To cheer up our followers during this difficult time we are giving away a CalDigit prize every week until the California Stay At Home ban is lifted.
To enter
– Leave a comment on the CalDigit Giveaway post
– Follow CalDigit on the platform you comment on
One person will be picked at random each week.
*Valid for US, EU, and Asia-Pacific regions
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