CalDigit Knowledge Base
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Firmware Update Procedures for CalDigit Thunderbolt Devices in macOS 11.2 or above
Latest firmware versions: TS3 Plus: 44.1 Element Hub: 30.3 USB-C Pro Dock: 61.1 Connect 10G: 45.1 Requirements: Intel-Based Thunderbolt 3 Mac or Apple M1-Based Mac.
Installing a macOS driver on Apple Silicon Mac Computers
The following steps will walk through you on how to install a CalDigit driver, such as Thunderbolt Station Charging Driver, on your M1-based macOS computer.
Does the Element Hub work on a legacy Thunderbolt 1 or Thunderbolt 2 Mac computer?
Yes. Element Hub works on the legacy Thunderbolt 1 or 2 Mac. Apple’s Thunderbolt 2 to 3 adapter (MMEL2AM/A), legacy Thunderbolt cable, and macOS 11.0
CalDigit Thunderbolt 4 / USB 4 Element Hub Compatibility and Limitations on Windows
Windows OS and Driver Requirement: 1. Please always update to the latest Windows version. The minimum Windows 10 support version is 20H2 (OS Build 19042),
Element Hub’s Controllers and Data Paths.
In order to promote a transparent view of our new Element hub and answer any questions regarding this, we’d like to talk more about this
My Intel-based Mac Crashes when Un-docking or Re-docking.
We have noticed a low rate of Intel-based macOS computers experiencing kernel panics when connected to Thunderbolt 3 devices including a majority of our docking
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