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Support // USB-C Pro Dock Support
USB-C Pro Dock
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Product Overview
Dimension and Weight
Height : 0.98 inches (25.0 mm)
Width : 8.43 inches (214.0 mm)
Depth : 3.15 inches (80.0 mm)
Weight: 0.93 lbs (0.42 kgs)
Interface
1 x USB-C (and Thunderbolt 3) to the host
2 x DisplayPort 1.2
3 x USB 3.2 Gen. 1 Type-A (5Gbps)
1 x USB 3.2 Gen. 2 Type-C (10Gbps)
1 x SD Card Reader (SD 4.0 UHS-II)
1 x Gigabit Ethernet
1 x 3.5mm Analog Audio In & Out
Power
AC Input : 100V-240V ~50Hz/60Hz
DC Output: 19V/7.89A, 150W
System Requirements
USB-C computer
Thunderbolt 3 computer
macOS 10.14.5 or later
Windows 10 or later
Environment
Ambient Temperature: 32°F ~ 140°F (0°C ~ 60°C)
In the box
1 x USB-C Pro Dock
1 x Power Adapter
1 x Power Cord
1 x Thunderbolt 3 Cable (0.7m)
Warranty
2 Year Limited Warranty
macOS Drivers:
USB Charging, Apple SuperDrive, Apple Keyboard, and Improved iPhone/iPad Charging
*Last updated on 09/09/19. Compatible with macOS Catalina 10.15.
Docking Station Utility
*Last updated on 10/25/19. Compatible with macOS Catalina 10.15.
USB-C Pro Dock Manuals:
The serial number for this product is located on the bottom.
Latest Articles
Do CalDigit docks support VLAN feature?
CalDigit’s docks do support VLAN under macOS and Windows platforms.
HDCP errors with external monitors
When accessing HDCP content such as Netflix, YouTube or Hulu using Safari on an external display through CalDigit USB-C Dock or Video Adapter, you may encounter errors like the following message:
I got a warning message: The AC power adapter type cannot be determined?
When using CalDigit USB-C dock to charge Dell laptop and you get a warning message during startup: “The AC Power Adapter Type is Incorrect or Cannot be Determined”, you may be able to disable this message by following the steps below:
My Thunderbolt 3 mac Laptop automatically boots up when I plug in CalDigit Dock or Storage?
Apple laptops now automatically boot up when a power source is connected, which include Apple charger and CalDigit Products that provide power to connected host computers.
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