USB-C Pro Dock
Troubleshoot various topics related to your product.
Your most common and frequently asked questions are collected here.
Dimension and Weight
Height : 0.98 inches (25.0 mm)
Width : 8.43 inches (214.0 mm)
Depth : 3.15 inches (80.0 mm)
Weight: 0.93 lbs (0.42 kgs)
1 x USB-C (and Thunderbolt 3) to the host
2 x DisplayPort 1.2
3 x USB 3.2 Gen. 1 Type-A (5Gbps)
1 x USB 3.2 Gen. 2 Type-C (10Gbps)
1 x SD Card Reader (SD 4.0 UHS-II)
1 x Gigabit Ethernet
1 x 3.5mm Analog Audio In & Out
AC Input : 100V-240V ~50Hz/60Hz
DC Output: 19V/7.89A, 150W
Thunderbolt 3 computer
macOS 10.14.5 or later
Windows 10 or later
Ambient Temperature: 32°F ~ 140°F (0°C ~ 60°C)
In the box
1 x USB-C Pro Dock
1 x Power Adapter - View detailed spec.
1 x Power Cord
1 x Thunderbolt 3 Cable (0.7m)
2 Year Limited Warranty
USB Charging, Apple SuperDrive, Apple Keyboard, and Improved iPhone/iPad Charging
*Last updated on 09/09/19. Compatible with macOS Catalina 10.15.
Docking Station Utility
*Last updated on 10/25/19. Compatible with macOS Catalina 10.15.
USB-C Pro Dock Manuals:
The serial number for this product is located on the bottom.
There are some short term on-going intermittent issues in macOS 12+ affecting some Thunderbolt docks in general after macOS going
As new Thunderbolt 4 / USB4 Chrome OS computers are being released, we have expanded the approved operating system list
As Chrome OS computers are being released with Thunderbolt 4 / USB4 ports, many are connecting these to popular docking
CalDigit Support is ready to assist you.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support
Have a quick question?
Stop by and give us a tweet @CalDigitSupport