macOS

My Element Hub isn’t Working with my Mac

If your Element Hub isn’t working when connecting to your Mac and the power source, and you can only see your Mac gets charged by

Firmware Update Procedures for CalDigit Thunderbolt Devices in macOS 11.2 or above

Latest firmware versions: TS3 Plus: 44.1 (NOT required for TS3 Plus units purchased after November 2020) Element Hub: 30.3 (NOT required for Element units purchased

Installing a macOS driver on Apple Silicon Mac Computers

The following steps will walk you through on how to install a CalDigit driver, such as Thunderbolt Station Charging Driver, on your M1-based macOS computer.

My Intel-based Mac Crashes when Un-docking or Re-docking.

We have noticed a low rate of Intel-based macOS computers experiencing kernel panics when connected to Thunderbolt 3 devices including a majority of our docking

SOHO Dock Refresh Rates at 4K Resolutions on macOS Computers.

In order to prevent confusion over the different refresh rates of macOS computers that the SOHO dock is capable of, we have compiled a list

The USB-C Pro Dock Takes Down My Network!

In a small percentage of macOS and Windows computer usage with the USB-C Pro Dock, we have found a behavior in which an Ethernet broadcast

Checking your Firmware Version

To check if your unit’s firmware version has been upgraded, you can find these changes reflected in the computer’s System Report when the TS3 Plus

Updating Thunderbolt 3 device firmware via macOS 10.15

Latest firmware versions: TS3 Plus: 44.1 Connect 10G: 45.1 Requirement: Intel-Based Thunderbolt 3 Mac (Apple M1-Based Mac is not supported at this moment) macOS 10.15

Updating the TS3 Plus firmware via macOS 10.15

Firmware 44.1 Release Notes: The new TS3 Plus firmware 44.1 provides support for charging a laptop up to 87W It also improves compatibility and interoperability

My Element Hub isn’t Working with my Mac

Firmware Update Procedures for CalDigit Thunderbolt Devices in macOS 11.2 or above

Installing a macOS driver on Apple Silicon Mac Computers

My Intel-based Mac Crashes when Un-docking or Re-docking.

SOHO Dock Refresh Rates at 4K Resolutions on macOS Computers.

The USB-C Pro Dock Takes Down My Network!

Checking your Firmware Version

Updating Thunderbolt 3 device firmware via macOS 10.15

Updating the TS3 Plus firmware via macOS 10.15

CalDigit KB.

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