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Browse the latest Knowledge Base entries.

CalDigit Thunderbolt 4 / USB 4 Element Hub Compatibility and Limitations on Windows

Windows OS and Driver Requirement: 1. Please always update to the latest Windows version. The minimum Windows 10 support version is 20H2 (OS Build 19042),

Safely Remove Hardware error in Windows 10

The Safely Remove Hardware feature of Windows 10 can be a fast and easy way to quickly and easily eject drives from your computer. When

Windows RAID 1 support in T3 may lose RAID configuration

RAID configuration may be lost in Windows on T4 and T3 storage solutions.

My CalDigit dock can not output any sound on my Windows 10 computer?

If your dock is not outputting any sound on your Windows 10 computer, ensure that this dock is approved, selected as the primary output device, and not using ‘exclusive mode’.

External monitor is flickering when using the 2 meter Thunderbolt 3 cable and Lenovo laptop.

Certain devices, including Lenovo’s Thunderbolt 3 dock, may experience functionality issues with active cables (such as our 1 and 2 meter). Please use passive cables instead.

How to partition a Windows drive that was previously formatted in Mac?

Mac OSX may create an extra 200 MB EFI partitions at the start of a drive hence you may see this EFI partition in Windows. The Windows Disk Management tool can’t delete these EFI partitions, and you’ll see the “Delete Volume” option grayed out. This article describes how you can clean these partitions in DOS command mode and re-format your CalDigit drive.

My USB drive turns itself off when connected to the CalDigit dock under Windows environment?

The USB drive plugged into the dock shut down itself every few minutes.

How do I manually delete Windows drivers from DOS command line?

How to delete Windows drivers using Command Prompt

What is Thunderbolt 3?

Thunderbolt™ 3 is the USB-C that does it all innovated by Intel. At 40 Gb/s it’s the fastest port available on a computer today. Thunderbolt™ 3 brings lightning speed and performance to USB-C, creating one thin, reversible compact port that delivers the fastest*, most versatile connection to any dock, display or data device.

Installing USB-C Ethernet Drivers on Windows

How to install the USB-C Dock’s Ethernet drivers on a Windows computer.

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Windows

CalDigit Thunderbolt 4 / USB 4 Element Hub Compatibility and Limitations on Windows

Safely Remove Hardware error in Windows 10

Windows RAID 1 support in T3 may lose RAID configuration

My CalDigit dock can not output any sound on my Windows 10 computer?

External monitor is flickering when using the 2 meter Thunderbolt 3 cable and Lenovo laptop.

How to partition a Windows drive that was previously formatted in Mac?

My USB drive turns itself off when connected to the CalDigit dock under Windows environment?

How do I manually delete Windows drivers from DOS command line?

What is Thunderbolt 3?

Installing USB-C Ethernet Drivers on Windows

CalDigit KB.

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