Firmware 44.1 Release Notes: The new TS3 Plus firmware 44.1 provides support for charging a laptop up to 87W It also improves compatibility and interoperability with some USB-C monitors when connecting to the TS3 Plus’s downstream Thunderbolt 3 port For the TS3 Plus firmware update through M1 base Apple Macs, please refer to https://www.caldigit.com/firmware-update-procedures-for-caldigit-thunderbolt-devices-in-macos-11-2-or-above/ NOT […]
When using CalDigit USB-C dock to charge Dell laptop and you get a warning message during startup: “The AC Power Adapter Type is Incorrect or Cannot be Determined”, you may be able to disable this message by following the steps below:
In order to use a Thunderbolt device, you need to ensure your computer has Thunderbolt port.
CalDigit Drive Utility (RAID Utility) may provide an iOS App and Android App to monitor devices including AV Pro, CalDigit T3, CalDigit T4 through local network. This is to utilize TCP port 8999.
Determining drive capacity can be confusing because the different OS platforms may use different measurement standards. Both binary and decimal measurements are commonly used in Mac OSX and Windows systems.
You can use a DisplayPort port to connect to the Cinema Display. A use of quality video dongle such as a DisplayPort to female Mini DisplayPort or DisplayPort to female DVI active adapter/Cable is required.
The following steps show the NVRAM resetting for your Macs which includes non-Thunderbolt, and Thunderbolt 1, 2 Macs.
The following article will help macOS 10.13 users with driver-related issues with various CalDigit Products.
This tutorial is to guide you on how to retrieve your System Configuration including software and hardware profiles, detailed kernel logs as well as the diagnosis information from your Mac OSX environment.
Most Thunderbolt 3 Windows computers from year 2015 and early 2016 require Thunderbolt firmware, BIOS and GPU drivers software updates before the Thunderbolt 3 port can work properly.