Support Center

Support // AV Pro 2 Support

Av Pro 2

Troubleshoot various topics related to your product.

Your most common and frequently asked questions are collected here.

Troubleshoot

Product Overview

  • Technical Specifications
  • macOS Drivers
  • macOS Icons
  • User Manual
  • Serial Number

Interface

1x USB 3.1 Gen 1 Type-C port
1x USB 3.1 Gen 1 Micro B port 
2x USB 3.0 Type-A Hub ports

Power Supply Adapter

AC Power Adapter Full range 
Output: DC 12V, 5A 
EMC: CE, FCC, UL, BSMI, CCC, RCM, EAC, UL AR, S-mark, PSE

Dimension and Weight

Height: 5.8 inches (147 mm)
Width: 1.8 inches (45.5 mm)
Depth: 9.5 inches (241.5 mm)
Weight: 4.37lb (1.98kg)

 

System Requirements

The latest version of Windows 7, 8 , 10 
Mac OS X 10.8.4 and above

Environment

Operating Temperature:5°C ~ 55°C (41°F ~ 131°F)
Storage Temperature:--40°C ~ 70°C (-40°F ~ 158°F)

In the Box

1 x CalDigit AV Pro 2 Storage Hub
1 x Drive Module
1 x USB 3.1 type-C to type-C Cable
1 x USB 3.0 type-A to micro B Cable
1 x AC Adapter
1 x Drive Key
1 x Drive Stand

macOS Drivers:

USB Charging, Apple SuperDrive, Apple Keyboard, and Improved iPhone/iPad Charging 
*Last updated on 09/09/19. Compatible with macOS Catalina 10.15.

Docking Station Utility 
*Last updated on 10/25/19. Compatible with macOS Catalina 10.15.

macOS Icons:

Icons Package

AV Pro 2 Manuals:

English
Français 
Italiano

The serial number for this product is located on the back.

Latest Articles

CalDigit Support is ready to assist you.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support

Have a quick question?
Stop by and give us a tweet @CalDigitSupport