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Support // AV Pro 2 Support

Av Pro 2

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Product Overview

Interface

1x USB 3.1 Gen 1 Type-C port
1x USB 3.1 Gen 1 Micro B port 
2x USB 3.0 Type-A Hub ports

Power Supply Adapter

AC Power Adapter Full range 
Output: DC 12V, 5A 
EMC: CE, FCC, UL, BSMI, CCC, RCM, EAC, UL AR, S-mark, PSE

Dimension and Weight

Height: 5.8 inches (147 mm)
Width: 1.8 inches (45.5 mm)
Depth: 9.5 inches (241.5 mm)
Weight: 4.37lb (1.98kg)

 

System Requirements

The latest version of Windows 7, 8 , 10 
Mac OS X 10.8.4 and above

Environment

Operating Temperature:5°C ~ 55°C (41°F ~ 131°F)
Storage Temperature:–40°C ~ 70°C (-40°F ~ 158°F)

In the Box

1 x CalDigit AV Pro 2 Storage Hub
1 x Drive Module
1 x USB 3.1 type-C to type-C Cable
1 x USB 3.0 type-A to micro B Cable
1 x AC Adapter
1 x Drive Key
1 x Drive Stand

macOS Drivers:

USB Charging, Apple SuperDrive, Apple Keyboard, and Improved iPhone/iPad Charging 
*Last updated on 09/09/19. Compatible with macOS Catalina 10.15.

Docking Station Utility 
*Last updated on 10/25/19. Compatible with macOS Catalina 10.15.

macOS Icons:

Icons Package

AV Pro 2 Manuals:

English
Français 
Italiano

The serial number for this product is located on the back.

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Hours of Operation

Americas​​ ​

Mon – Fri   9:00AM – 6:00PM

(PST, UTC/GMT –8)

UK & Europe

Mon – Fri 8:30AM – 5:30PM  

(UTC/GMT 0)

Japan

Mon – Fri 9:00AM – 6:00PM

(UTC/GMT +9)

Asia

Mon – Fri 8:00AM – 5:00PM

(UTC/GMT +8)

CalDigit Support is ready to assist you.

For an optimal experience please have the following on hand prior to contacting support. 

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Need some help?

Send us an email! Our customer service representatives are patiently waiting!

Americas

+1 (714) 572 9889

Support@CalDigit.com

Mon – Fri   9:00AM – 6:00PM
(PST, UTC/GMT –8)

UK & Europe

+44 (0) 1993 700 972

EUSupport@CalDigit.com

Mon – Fri 8:30AM – 5:30PM  
(UTC/GMT 0)

Japan

+81 (50) 3136 5168

Japan@CalDigit.com

Mon – Fri 9:00AM – 6:00PM
(UTC/GMT +9)

Asia

+886 (2) 2226 0966
Mon – Fri 8:00AM – 5:00PM
(UTC/GMT +8)

APAC.Support@CalDigit.com
(Email will be replied from California)

For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.

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