“Uploader Error” when trying to restore CalDigit Firmware using CalDigit Uploader
When resetting CalDigitVR firmware through CalDigit Uploader, if you see the error message as the following:
In this case, you will need to modify the JAVA Preference in your Mac OS. It is located in Applications/Utilities/JAVA Preference
Under JAVA Applications, move “32-bit” to the top before “64-bit”
Close JAVA preference and try again with CalDigit Uploader.
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For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.
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