When resetting CalDigitVR firmware through CalDigit Uploader, if you see the error message as the following:
![](http://caldigit.com/wp-content/uploads/2019/11/6EBB4E8E-E2C4-4A01-A3E4-7614BDCF0288.gif)
In this case, you will need to modify the JAVA Preference in your Mac OS. It is located in Applications/Utilities/JAVA Preference
Under JAVA Applications, move “32-bit” to the top before “64-bit”
![](http://caldigit.com/wp-content/uploads/2019/11/B4FF5EDD-094D-4FBE-809E-328F5681AA76.gif)
Close JAVA preference and try again with CalDigit Uploader.