Support Center

“Uploader Error” when trying to restore CalDigit Firmware using CalDigit Uploader

“Uploader Error” when trying to restore CalDigit Firmware using CalDigit Uploader

When resetting CalDigitVR firmware through CalDigit Uploader, if you see the error message as the following:

In this case, you will need to modify the JAVA Preference in your Mac OS. It is located in Applications/Utilities/JAVA Preference

Under JAVA Applications, move “32-bit” to the top before “64-bit”

Close JAVA preference and try again with CalDigit Uploader.

CalDigit Support is ready to assist you.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support

Have a quick question?
Stop by and give us a tweet @CalDigitSupport

Follow us on

Social Media

Follow us on

Social Media

Need some help?

Hours of Operation

Mon – Fri   9:00AM – 6:00PM

(PST, UTC/GMT –8)

Mon – Fri 8:30AM – 5:30PM  

(UTC/GMT 0)

Mon – Fri 9:00AM – 6:00PM

(UTC/GMT +9)

Mon – Fri 8:00AM – 5:00PM

(UTC/GMT +8)

CalDigit Support is ready to assist you.

For an optimal experience please have the following on hand prior to contacting support. 

Ready to chat?

Click the button to get started!

Need some help?

Send us an email! Our customer service representatives are patiently waiting!

+1 (714) 572 9889

Support@CalDigit.com

Mon – Fri   9:00AM – 6:00PM
(PST, UTC/GMT –8)

+44 (0) 1993 700 972

EUSupport@CalDigit.com

Mon – Fri 8:30AM – 5:30PM  
(UTC/GMT 0)

+81 (50) 3136 5168

Japan@CalDigit.com

Mon – Fri 9:00AM – 6:00PM
(UTC/GMT +9)

+886 (2) 2226 0966

Asia@CalDigit.com

Mon – Fri 8:00AM – 5:00PM
(UTC/GMT +8)

For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.

Cookie Graphic

This website uses cookies to improve your user experience. By continuing to browse this website, you are agreeing to our use of cookies. We encourage you to review our Privacy Policy.