Support Center

File transfer fails on Samba service (Error code -36)

File transfer fails on Samba service (Error code -36)

When you use Samba protocol in Finder to access files located in the storage connecting to a server or another computer, you may experience an error: (Error code -36)

Samba protocol file access error message from MacOS Error code -36

Please use one of the following options to access your data over the TCP/IP network.

1. OS X Server: When saving files on SMB shares, the permissions might be changed so that only the owner can read or write: https://support.apple.com/en-us/HT203574 https://support.apple.com/en-us/HT201416

2. Apple AFP Protocol: https://support.apple.com/en-us/HT204445

3. CIFS (Samba1) Protocol: Instead of using smb, you can try cifs protocol. For example, smb://192.168.101.1, you can replace smb with cifs, the connection becomes cifs://192.168.101.1

4. Try the newer OS update.

Additional Information:
Samba copy fails after upgrade to Mac OS X 10.6.3
Error code -36
OS X 10.9 Mavericks Workaround for SMB

CalDigit Support is ready to assist you.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support

Have a quick question?
Looking for some assistance? Talk to our Support Bot with the speech bubble icon on our Support Center, use it to start a ticket with a live person, or email our regional support teams

Follow us on

Social Media

Follow us on

Social Media

Need some help?

Hours of Operation

Americas​​ ​

Mon – Fri   9:00AM – 6:00PM

(PST, UTC/GMT –8)

UK & Europe

Mon – Fri 8:30AM – 5:30PM  

(UTC/GMT 0)

Japan

Mon – Fri 9:00AM – 6:00PM

(UTC/GMT +9)

Asia

Mon – Fri 8:00AM – 5:00PM

(UTC/GMT +8)

CalDigit Support is ready to assist you.

For an optimal experience please have the following on hand prior to contacting support. 

Ready to chat?

Click the button to get started!

Need some help?

Send us an email! Our customer service representatives are patiently waiting!

Americas

+1 (714) 572 9889

Support@CalDigit.com

Mon – Fri   9:00AM – 6:00PM
(PST, UTC/GMT –8)

UK & Europe

+44 (0) 1993 700 972

EUSupport@CalDigit.com

Mon – Fri 8:30AM – 5:30PM  
(UTC/GMT 0)

Japan

+81 (50) 3136 5168

Japan@CalDigit.com

Mon – Fri 9:00AM – 6:00PM
(UTC/GMT +9)

Asia

+886 (2) 2226 0966
Mon – Fri 8:00AM – 5:00PM
(UTC/GMT +8)

APAC.Support@CalDigit.com
(Email will be replied from California)

For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.

Cookie Graphic

This website uses cookies to improve your user experience. By continuing to browse this website, you are agreeing to our use of cookies. We encourage you to review our Privacy Policy.