COVID-19

A Message to our Loyal Customers from CalDigit on COVID-19

CalDigit is actively monitoring the situation across the globe regarding the COVID-19 epidemic.
Our core focus is on the health and safety of our employees, and we have taken active measures to protect our staff whilst still providing the first class experience our customers have come to expect from CalDigit.

CalDigit has locations on three continents and all of our offices are following the World Health Organization (WHO) guidelines, in addition to local regional laws to protect our employees.

CalDigit Headquarters all over the world are following regional laws to “Stay At Home.” We will continue to offer support over phone, email, and chat during business hours. There may be delays, and we appreciate your understanding at this time.


We expect all of our sales, shipping and customer support departments to offer the continued high level of service without affecting our customers in any way, and our products are still available for purchase during this difficult time, especially for customers that need products to set-up their remote home offices.

Orders will be processed in the order they were received. Thank you for your continuous support during this difficult time.


Customers are welcome to purchase our products directly from all CalDigit’s online stores, Amazon, B&H, Apple.com and most online dealers that are still fulfilling orders. Orders placed directly from CalDigit will be processed immediately.

Telecommuting can be difficult. If you need help with your home-office set up please see the following articles on how to improve your workflow.

Creating the Ultimate Home Office Experience
Are You Home Office Ready?

As we continue to monitor the situation, CalDigit will continue to operate until this epidemic has resolved itself and everyone gets back to normal.

We hope that all of our loyal customers and their families are safe during this difficult time.

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For all press inquiries, please contact:

Kosta Panagos
TEL:+44 (0) 1993 700 972
FAX:+44(0)845-611-8415
Email: kosta@caldigit.com

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For an optimal experience please have the following on hand prior to contacting support. 

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Due to the ongoing COVID-19 epidemic and California’s statewide “Stay at home” order, CalDigit’s Sales and Support teams are working from home to ensure the safety of our employees. We do not expect any slowdown in responding to customers but please contact us via email and online chat rather than phone calls during this time for a faster response to your enquiries. Orders placed directly from CalDigit online stores can still be processed immediately.

+44 (0) 1993 700 972


EUSupport@CalDigit.com

Mon – Fri 8:30AM – 5:30PM  (UTC/GMT 0)

+81 (50) 3136 5168


Japan@CalDigit.com

Mon – Fri 9:00AM – 6:00PM (UTC/GMT +9)

+886 (2) 2226 0966


Asia@CalDigit.com

Mon – Fri 8:00AM – 5:00PM (UTC/GMT +8)

For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.

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