Support Center

CalDigit RAIDTool 1.7 – Update Notes

CalDigit RAIDTool 1.7 – Update Notes

  • Products Affected

The update highlights:

1. JBOD is now available on the CalDigit RAIDTool 1.7.
*The feature will only work under: Firewire800, USB, and Firewire400 connections. See Details

2. “Full Access” & “Read Only” are now available on the CalDigit RAIDTool 1.7 configuration. Under “Read Only”, customer is only allow to view the data. *This feature is currently only available under the RAID 0 and SPAN mode.

3. Additional features are now available on the CalDigit RAIDTool 1.7 configuration.

Additional Information:
Update procedures: Please turn off the CalDigit VR and close the current RAIDTool for the update. After the installation is completed, please restart your computer.
To download the RAIDTool v1.7 for MAC OS
To download the RAIDTool v1.7 for Windows OS

CalDigit Support is ready to assist you.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support

Have a quick question?
Stop by and give us a tweet @CalDigitSupport

Need some help?

Hours of Operation

Mon – Fri   9:00AM – 6:00PM

(PST, UTC/GMT –8)

Mon – Fri 8:30AM – 5:30PM  

(UTC/GMT 0)

Mon – Fri 9:00AM – 6:00PM

(UTC/GMT +9)

Mon – Fri 8:00AM – 5:00PM

(UTC/GMT +8)

CalDigit Support is ready to assist you.

For an optimal experience please have the following on hand prior to contacting support. 

  • Product Name
  • Serial Number
  • Operating System

Ready to chat?

Click the button to get started!

Need some help?

Send us an email! Our customer service representatives are patiently waiting!

+1 (714) 572 9889 Support@CalDigit.com

Mon – Fri   9:00AM – 6:00PM (PST, UTC/GMT –8)

Due to the ongoing COVID-19 epidemic and California’s statewide “Stay at home” order, CalDigit’s Sales and Support teams are working from home to ensure the safety of our employees. We do not expect any slowdown in responding to customers but please contact us via email and online chat rather than phone calls during this time for a faster response to your enquiries. Orders placed directly from CalDigit online stores can still be processed immediately.

+44 (0) 1993 700 972


EUSupport@CalDigit.com

Mon – Fri 8:30AM – 5:30PM  (UTC/GMT 0)

+81 (50) 3136 5168


Japan@CalDigit.com

Mon – Fri 9:00AM – 6:00PM (UTC/GMT +9)

+886 (2) 2226 0966


Asia@CalDigit.com

Mon – Fri 8:00AM – 5:00PM (UTC/GMT +8)

For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.

ENTER TO WIN A USB-C PRO DOCK!

To cheer up our followers during this difficult time we are giving away a CalDigit prize every week until the California Stay At Home ban is lifted.

To enter

– Leave a comment on the CalDigit Giveaway post
– Follow CalDigit on the platform you comment on

One person will be picked at random each week.

*Valid for US, EU, and Asia-Pacific regions

Cookie Graphic

This website uses cookies to improve your user experience. By continuing to browse this website, you are agreeing to our use of cookies. We encourage you to review our Privacy Policy.