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Support // Tuff nano Support

Tuff nano

Troubleshoot various topics related to your product.

Your most common and frequently asked questions are collected here.

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Product Overview

Interface

USB 3.2 Gen 2 (10Gbps)
Type-C Port

Drive Type
Toshiba PCIe NVMe PCIe SSD

Bus-Powered

IP67 Certified

Read Speed

Up to 1055MB/s*

Write Speed

Up to 900MB/s*

Size and Weight

Length: 2.99in (7.59cm)
Width: 2.14in (5.44cm)
Height: 0.57in (1.45cm)
Weight: 0.163lbs (0.074kg)

In The Box

1 x Tuff nano
1 x USB-C – USB-C Cable (0.25M)
1 x USB-C – USB-A Cable (0.25M)
1 x Carrying Case

Warranty

2 Years

macOS Icons:

Icons Package

Tuff Nano Manuals:

English

Tuff Nano Quick Start Guide:

Multilingual Guide

*English  |  Français  |  Deutsch  |  Italiano  |  Español  |  Português  |  日本語  |  繁體中文   |  简体中文  |  한국어  |  คนไทย 

The serial number for this product is located under the jacket by the port.

Tuff nano Data Sheets:

English
繁體中文

Latest Articles

How to partition a Windows drive that was previously formatted in Mac?

Mac OSX may create an extra 200 MB EFI partitions at the start of a drive hence you may see this EFI partition in Windows. The Windows Disk Management tool can’t delete these EFI partitions, and you’ll see the “Delete Volume” option grayed out. This article describes how you can clean these partitions in DOS command mode and re-format your CalDigit drive.

Read More

CalDigit Support is ready to assist you.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support

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Hours of Operation

Americas​​ ​

Mon – Fri   9:00AM – 6:00PM

(PST, UTC/GMT –8)

UK & Europe

Mon – Fri 8:30AM – 5:30PM  

(UTC/GMT 0)

Japan

Mon – Fri 9:00AM – 6:00PM

(UTC/GMT +9)

Asia

Mon – Fri 8:00AM – 5:00PM

(UTC/GMT +8)

CalDigit Support is ready to assist you.

For an optimal experience please have the following on hand prior to contacting support. 

Ready to chat?

Click the button to get started!

Need some help?

Send us an email! Our customer service representatives are patiently waiting!

Americas

+1 (714) 572 9889

Support@CalDigit.com

Mon – Fri   9:00AM – 6:00PM
(PST, UTC/GMT –8)

UK & Europe

+44 (0) 1993 700 972

EUSupport@CalDigit.com

Mon – Fri 8:30AM – 5:30PM  
(UTC/GMT 0)

Japan

+81 (50) 3136 5168

Japan@CalDigit.com

Mon – Fri 9:00AM – 6:00PM
(UTC/GMT +9)

Asia

+886 (2) 2226 0966
Mon – Fri 8:00AM – 5:00PM
(UTC/GMT +8)

APAC.Support@CalDigit.com
(Email will be replied from California)

For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.

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