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Tuff

Troubleshoot various topics related to your product.

Your most common and frequently asked questions are collected here.

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Product Overview

Interface

1 x USB 3.1 Type-C Port – 10Gb/s

 

Power Supply Adapter

USB Bus-Powered

 

Dimension and Weight

Height: 5.31 inches (135.0 mm)
Width: 3.52 inches (89.5 mm)
Depth: 0.83 inches (21.0 mm)
Weight: 0.60 lbs (0.27 kg)

 

System Requirements

Windows 7 or later
Mac OS X 10.8.4 or later

Environment

Ambient Operating
Temperature: 32°F ~ 158°F(0°C ~ 70°C)

In the Box

1 x Tuff
1 x USB-C Cable
1 x USB-C to A Cable

USB-C Tuff Drive Manuals:

English
Français 
Italiano 
Español

The serial number for this product is located behind the jacket on the back end of the product.

USB-C Tuff Drive Quick Start Guides:

English
日本語

Latest Articles

How to partition a Windows drive that was previously formatted in Mac?

Mac OSX may create an extra 200 MB EFI partitions at the start of a drive hence you may see this EFI partition in Windows. The Windows Disk Management tool can’t delete these EFI partitions, and you’ll see the “Delete Volume” option grayed out. This article describes how you can clean these partitions in DOS command mode and re-format your CalDigit drive.

Read More

CalDigit Support is ready to assist you.
For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support

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Hours of Operation

Americas​​ ​

Mon – Fri   9:00AM – 6:00PM

(PST, UTC/GMT –8)

UK & Europe

Mon – Fri 8:30AM – 5:30PM  

(UTC/GMT 0)

Japan

Mon – Fri 9:00AM – 6:00PM

(UTC/GMT +9)

Asia

Mon – Fri 8:00AM – 5:00PM

(UTC/GMT +8)

CalDigit Support is ready to assist you.

For an optimal experience please have the following on hand prior to contacting support. 

Ready to chat?

Click the button to get started!

Need some help?

Send us an email! Our customer service representatives are patiently waiting!

Americas

+1 (714) 572 9889

Support@CalDigit.com

Mon – Fri   9:00AM – 6:00PM
(PST, UTC/GMT –8)

UK & Europe

+44 (0) 1993 700 972

EUSupport@CalDigit.com

Mon – Fri 8:30AM – 5:30PM  
(UTC/GMT 0)

Japan

+81 (50) 3136 5168

Japan@CalDigit.com

Mon – Fri 9:00AM – 6:00PM
(UTC/GMT +9)

Asia

+886 (2) 2226 0966
Mon – Fri 8:00AM – 5:00PM
(UTC/GMT +8)

APAC.Support@CalDigit.com
(Email will be replied from California)

For an optimal experience please have your product name, serial number, and operating system on hand prior to contacting support.

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