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Browse the latest Knowledge Base entries.

macOS Ventura/Sonoma and USB/Thunderbolt Device Security

We encourage all CalDigit users to upgrade their Macs to macOS 13 Ventura for the best possible experience. This new OS version has resolved small

Connecting a Thunderbolt Docking Station to Chrome OS Computer

As new Thunderbolt 4 / USB4 Chrome OS computers are being released, we have expanded the approved operating system list of all of our Thunderbolt

Using RJ45 Network Splitter with CalDigit Docks and Adapters

When using RJ45 Ethernet Network Splitter, such as the following, in your home or office network in between your CalDigit dock and other network devices,

Firmware Update Procedures for CalDigit Thunderbolt Devices in macOS 11.2 or above

Latest firmware versions: TS3 Plus: 44.1 (NOT required for TS3 Plus units purchased after November 2020) Element Hub: 30.3 (NOT required for Element units purchased

Updating Thunderbolt 3 device firmware via macOS 10.15

Latest firmware versions: TS3 Plus: 44.1 Connect 10G: 45.1 Requirement: Intel-Based Thunderbolt 3 Mac (Apple M1-Based Mac is not supported at this moment) macOS 10.15

Do CalDigit docks support VLAN feature?

CalDigit’s docks do support VLAN under macOS and Windows platforms.

How to reset NVRAM and SMC on your Mac?

The following steps show the NVRAM resetting for your Macs which includes non-Thunderbolt, and Thunderbolt 1, 2 Macs.

Retrieve System Report and System Diagnosis from your macOS

This tutorial is to guide you on how to retrieve your System Configuration including software and hardware profiles, detailed kernel logs as well as the diagnosis information from your Mac OSX environment.

What is Thunderbolt 3?

Thunderbolt™ 3 is the USB-C that does it all innovated by Intel. At 40 Gb/s it’s the fastest port available on a computer today. Thunderbolt™ 3 brings lightning speed and performance to USB-C, creating one thin, reversible compact port that delivers the fastest*, most versatile connection to any dock, display or data device.

Thunderbolt 3, 4 Devices in Windows 10, 11 platforms.

This step by step guide can help you use any Thunderbolt 3 devices with Windows OS in just 4 steps.

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Connect 10g

macOS Ventura/Sonoma and USB/Thunderbolt Device Security

Connecting a Thunderbolt Docking Station to Chrome OS Computer

Using RJ45 Network Splitter with CalDigit Docks and Adapters

Firmware Update Procedures for CalDigit Thunderbolt Devices in macOS 11.2 or above

Updating Thunderbolt 3 device firmware via macOS 10.15

Do CalDigit docks support VLAN feature?

How to reset NVRAM and SMC on your Mac?

Retrieve System Report and System Diagnosis from your macOS

What is Thunderbolt 3?

Thunderbolt 3, 4 Devices in Windows 10, 11 platforms.

CalDigit KB.

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