Maintain accurate and up-to-date company information throughout the term of your reseller relationship with CalDigit. For example, if contact information changes, you open a new store location, change your name – let us know immediately.
Comply with all applicable laws, rules, regulations & policies related to advertising, sale & marketing of CalDigit Products.
Recognize that qualifying retail locations can only be one of the following: your physical brick & mortar store(s), your commerce-enabled website(s), commerce-enabled 3rd party online marketplaces, temporary storefronts (events, trade shows, pop up stores).
Be prepared to report sell-thru information by SKU & approved retail location upon request.
Provide a level of sales support & customer support for our customers that, at a minimum, demonstrates industry best practices.
DON’T buy CalDigit products from other retailers, or from sources not explicitly endorsed by CalDigit.
DON’T sell on sites such as forums, eBay, Amazon, or other online 3rd Party Marketplaces etc. without permission from CalDigit.
DON’T sell CalDigit products to other retailers or exporters.
DON’T sell CalDigit products on websites or in retail locations not disclosed in your Authorized Reseller Application AND approved in advance by CalDigit.
DON’T sell or ship CalDigit products to international customers if your territory is in the USA.
DON’T sell or ship CalDigit products to end consumers online if your territory does not include the online channel.
DON’T alter original CalDigit packaging in ANY way prior to reselling CalDigit products.
DON’T remove CalDigit products from packaging and resell in different packaging, or under a different name.
DON’T integrate CalDigit products into your own, or 3rd party products and sell as bundles without a license from CalDigit.
DON'T under any circumstance sell any CalDigit part or accessory separately from it's original intent without written approval from CalDigit.
DON'T under any circumstance sell any CalDigit with drives that have not been serialized by CalDigit.
DON’T set up businesses, register website domain names or social media usernames that contain any of our trademarks.
DON’T use unapproved marketing materials (such as photos & copy) for CalDigit products.
DON’T advertise CalDigit products in ways that violate the terms of these Reseller Requirements or Minimum Resale Price Policy.
Demonstrate that you and/or your employees understand how to successfully operate CalDigit storage solutions & accessories during activities related to the primary vertical / target customer indicated on your application.