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Support - CalDigit Online Troubleshooting Knowledge Base


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1.   How come my CalDigit array only shows 5,588GB (instead of full 6000GB)?
2.   PCI-Express Lane Amount Requirements
3.   What do I do before updating firmware on the CalDigit VR?
4.   I noticed that the lights on my CalDigit VR when under RAID 1 blink at intermittent intervals, but there is no problem indicated by the LCD screen.
5.   I cannot see CalDigit VR drive while I connect to eSATA extender, what should I do?
6.   OS X crashed or had a kernel panic while using CalDigit storage products, what do I do?
7.   Cannot see my drive under Mac OS 10.2 or 10.3
8.   After changing the misc. settings on my CalDigit VR, why am I getting a ‘Disk Un-mounted’ warning message from the OS?
9.   What is the next step after changing the RAID level on my CalDigit VR?
10.   How do I partition my drive in Microsoft Windows®?
11.   I cannot see my disk array in the 32bit Microsoft Windows®.
12.   How do I partition my drive in Mac OS X®?
13.   Why is my CalDigit VR's fan spin extra slow during startup?
14.   What is Turbo Mode on the CalDigit VR?
15.   RAID Tool can not launch from my MacBook or MacBook Air
16.   I noticed the CalDigit VR is available in many capacities, are the chassis all the same? I have a 2TB CalDigit VR now, but want to upgrade to a 3TB
17.   CalDigit VR RAID Tool and Firmware update
18.   How do I use Mac's Time Machine on my VR? (Part 1)
19.   How do I use Mac's Time Machine on my VR? (Part 2)
20.   How do I replace the CalDigit VR fan module
21.   CalDigitVR's 'Clear RAID info.'
22.   The RAIDTool will not launch. (stop at the "Now Loading" screen)
23.   CalDigit VR Firmware v1.42 - Update Notes.
24.   CalDigit RAIDTool 1.7 - Update Notes
25.   CalDigit VR: JBOD
26.   Mac OS X update procedures
27.   CalDigit VR Firmware v1.49 - Update Notes.
28.   How to use multiple CalDigit VR's and VR mini's with RAID Tool
29.   Safely Remove CalDigit VR causes Blue Screen or OS Restart.
30.   Retrieve Your System Log and Profile Files
31.   When trying to install new driver or software, it makes my Mac OS crash or error?
32.   Why my VR or VR mini is slowing down?
33.   Unable to format VR or VRMin via Mac OSX Disk Utility.
34.   Is my CalDigit VR or mini bootable in Mac machine?
35.   CalDigit VR & mini RAID recognition flow chart.
36.   Can I use Apple "File Sharing" with CalDigit storage?
37.   I am trying to use CalDigit Uploader to restore CalDigit firmware but I got an error of "Uploader Error"?
38.   I am unable to format and mount the drive in disk utility?
39.   Download Update NOTES: 01-21-2010
40.   My Firewire drive performs very slow when connecting to Windows 7 or Windows Server 2008 R2 box?
41.   CalDigit VR/mini Firmware Uploader
42.   How to configure an NFS share from Mac OSX server to Linux?
Using HDPro as an example
43.   What is JBOD Mode 1 & JBOD Mode 2 on the CalDigit VR?
44.   What is Boot Mode on the CalDigit VR?
45.   What is Auto Rebuild Mode on the CalDigit VR?
46.   What is READ only Mode on the CalDigit VR?
47.   How to remove CalDigit driver in Windows manually?
48.   How to change my VR LCD panel language back to English?
49.   Final Cut Pro X cannot save to my CalDigit drive
50.   The CalDigit VR2 does not work properly via MacBook Pro or Macbook Air through built-in USB3 connection?
51.   My CalDigit drive is only showing a 2.2TB format-able area in the Windows Disk Management.
52.   My CalDigit VR2 / CalDigit AV Pro / CalDigit AV Drive's USB 3.0 connector is not working.
53.   EFI and SMC firmware updates for Intel-based Macs
54.   Drive displays different capacity than the size reported by OS?
55.   File transfer fails on Samba service (Error code -36)
56.   Retrieve Your Windows System Information
57.   How to partition a windows drive that was previously formatted in Mac?
58.   VR mini 2 Flash Files
59.   How to reset NVRAM and SMC on your Mac?