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Support - CalDigit Online Troubleshooting Knowledge Base


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AV Pro 2 (10)   CalDigit VR & mini (59)   FASTA-6GU3 Plus (9)  
T4 TBT2 RAID (23)   T4 TBT3 RAID (1)   TS2 - Thunderbolt Station 2 (45)  
TS3 - Thunderbolt Station 3 (33)   TS3 Plus (23)   Tuff (6)  
USB-C Dock (27)   USB-C Video Adapter (6)  
Legacy & Retired Products:
AV Drive & AV Pro (49)   CalDigit RAID Card (49)   FASTA-1ex (15)  
FASTA-2e (16)   FASTA-4e (14)   FASTA-4x (13)  
FASTA-6GU3 (18)   FASTA-6GU3 Pro (9)   FireWire VR (23)  
HDElement (48)   HDOne (48)   HDPro & HDPro2 (53)  
HDPro24 (14)   S2VR Duo (25)   S2VR HD (26)  
SuperShare (12)   T3 RAID (22)   Thunderbolt Station (41)  
TS3 Lite - Thunderbolt Station 3 Lite (29)  


1.   Retrieve Your Windows System Information
2.   Retrieve System Profile and System Diagnosis from your Mac OSX
3.   How to reset NVRAM and SMC on your Mac?
4.   macOS Recovery Installation to restore and repair system files
5.   My Thunderbolt 3 Mac Laptop automatically boots up when I plug In CalDigit Dock or Storage?
6.   My AV Pro 2's LED light is off but my Drive Is still mounted?
7.   How to Properly Eject the AV Pro 2?
8.   A Note Regarding AVPro 2 Charging Capability.
9.   Can I chain AVPro2 Storage Hub to another one?
10.   How to manually delete software driver that is not working properly in 10.13?