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Support - CalDigit Online Troubleshooting Knowledge Base


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AV Pro 2 (10)   CalDigit VR & mini (59)   FASTA-6GU3 Plus (9)  
T4 TBT2 RAID (23)   T4 TBT3 RAID (3)   TS2 - Thunderbolt Station 2 (46)  
TS3 - Thunderbolt Station 3 (34)   TS3 Plus (24)   Tuff (6)  
USB-C Dock (28)   USB-C Video Adapter (6)  
Legacy & Retired Products:
AV Drive & AV Pro (49)   CalDigit RAID Card (49)   FASTA-1ex (15)  
FASTA-2e (16)   FASTA-4e (14)   FASTA-4x (13)  
FASTA-6GU3 (18)   FASTA-6GU3 Pro (9)   FireWire VR (23)  
HDElement (48)   HDOne (48)   HDPro & HDPro2 (53)  
HDPro24 (14)   S2VR Duo (25)   S2VR HD (26)  
SuperShare (12)   T3 RAID (22)   Thunderbolt Station (42)  
TS3 Lite - Thunderbolt Station 3 Lite (30)  


1.   Retrieve Your Windows System Information
2.   Retrieve System Profile and System Diagnosis from your Mac OSX
3.   How to partition a windows drive that was previously formatted in Mac?
4.   How can I determine if my device is connected as a USB 3 device? and how to solve the slow speed problems?
5.   How to reset NVRAM and SMC on your Mac?
6.   macOS Recovery Installation to restore and repair system files