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Support - CalDigit Online Troubleshooting Knowledge Base


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Thunderbolt Station 3 (13)   Thunderbolt Station 3 Lite (14)   USB-C Video Adapter (6)   Tuff (6)  
FASTA-6GU3 Plus (7)   USB-C Dock (21)   Thunderbolt Station 2 (35)   FASTA-6GU3 Pro (9)  
T4 RAID (20)   T3 RAID (19)   Thunderbolt Station (36)   FASTA-6GU3 (17)  
HDPro24 (14)   SuperShare (12)   AV Drive & AV Pro (50)   FASTA-1ex (15)  
FASTA-2e (16)   FASTA-4x (13)   FASTA-4e (14)   S2VR Duo (25)  
S2VR HD (26)   FireWire VR (23)   CalDigit VR & mini (59)   HDElement (48)  
CalDigit RAID Card (49)   HDOne (48)   HDPro & HDPro2 (53)  


1. Setting Thunderbolt Station audio ports as default audio input and output
2. Retrieve Your Windows System Information
3. Retrieve System Profile and System Diagnosis from your Mac OSX
4. The Ethernet port on the USB-C Dock is not working?
5. USB-C Dock and Apple SuperDrive support
6. Can I connect a DVI-D monitor to the DisplayPort on USB-C Dock?
7. How can I determine if my device is connected as a USB 3 device? and how to solve the slow speed problems?
8. Can I connect a Type-C Alternate Mode monitor to the USB-C device port on the Dock?
9. External monitors connecting to USB-C dock are flickering
10. Using Apple Keyboard and Mouse with CalDigit USB-C Dock
11. I got a warning message: The AC power adapter type cannot be determined.?
12. USB-C Dock 4K/60Hz Video Firmware Update Procedure
13. How to reset NVRAM on your Mac?
14. HDCP errors with external monitors
15. macOS Recovery Installation to restore and repair system files
16. Set Default Sound Device in Windows
17. Is Razer Blade Stealth (2016) compatible with USB-C Dock?
18. Is the CalDigit USB-C Dock compatible with the Apple Cinema Display?
19. USB-C Dock Dual Extended Monitors Support in Windows
20. My Voice Command (Siri or Dictation) is not working properly?