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Support - CalDigit Online Troubleshooting Knowledge Base


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AV Pro 2 (6)   CalDigit VR & mini (59)   FASTA-6GU3 Plus (7)  
T4 RAID (20)   Thunderbolt Station 2 [TS2] (36)   Thunderbolt Station 3 [TS3] (21)  
Thunderbolt Station 3 Lite [TS3 Lite] (18)   Tuff (6)   USB-C Dock (23)  
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AV Drive & AV Pro (50)   CalDigit RAID Card (49)   FASTA-1ex (15)  
FASTA-2e (16)   FASTA-4e (14)   FASTA-4x (13)  
FASTA-6GU3 (17)   FASTA-6GU3 Pro (9)   FireWire VR (23)  
HDElement (48)   HDOne (48)   HDPro & HDPro2 (53)  
HDPro24 (14)   S2VR Duo (25)   S2VR HD (26)  
SuperShare (12)   T3 RAID (19)   Thunderbolt Station (36)  


1.   Seagate Backup Plus
2.   My WiFi does not work and USB 3 devices are not being detected?
3.   My Windows can not boot up when FASTA card is installed?
4.   Retrieve Your Windows System Information
5.   How do I manually delete Windows drivers from DOS command line?
6.   Retrieve System Profile and System Diagnosis from your Mac OSX
7.   Kernel panic in Mac OSX 10.11 "El Capitan" when using Thunderbolt Station or FASTA-6GU3 Pro
8.   How can I determine if my device is connected as a USB 3 device? and how to solve the slow speed problems?
9.   How to reset NVRAM and SMC on your Mac?