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Support - CalDigit Online Troubleshooting Knowledge Base


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AV Pro 2 (10)   CalDigit VR & mini (59)   FASTA-6GU3 Plus (8)  
T4 RAID (21)   Thunderbolt Station 2 [TS2] (39)   Thunderbolt Station 3 [TS3] (26)  
Thunderbolt Station 3 Lite [TS3 Lite] (23)   TS3 Plus (9)   Tuff (6)  
USB-C Dock (25)   USB-C Video Adapter (6)  
Legacy & Retired Products:
AV Drive & AV Pro (49)   CalDigit RAID Card (49)   FASTA-1ex (15)  
FASTA-2e (16)   FASTA-4e (14)   FASTA-4x (13)  
FASTA-6GU3 (17)   FASTA-6GU3 Pro (8)   FireWire VR (23)  
HDElement (48)   HDOne (48)   HDPro & HDPro2 (53)  
HDPro24 (14)   S2VR Duo (25)   S2VR HD (26)  
SuperShare (12)   T3 RAID (20)   Thunderbolt Station (38)  


1.   Seagate Backup Plus
2.   My WiFi does not work and USB 3 devices are not being detected?
3.   My Windows can not boot up when FASTA card is installed?
4.   Retrieve Your Windows System Information
5.   How do I manually delete Windows drivers from DOS command line?
6.   Kernel panic in Mac OSX 10.11 "El Capitan" when using Thunderbolt Station or FASTA-6GU3 Pro
7.   How can I determine if my device is connected as a USB 3 device? and how to solve the slow speed problems?
8.   How to reset NVRAM and SMC on your Mac?