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Support - CalDigit Online Troubleshooting Knowledge Base


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AV Pro 2 (6)   CalDigit VR & mini (59)   FASTA-6GU3 Plus (8)  
T4 RAID (21)   Thunderbolt Station 2 [TS2] (38)   Thunderbolt Station 3 [TS3] (23)  
Thunderbolt Station 3 Lite [TS3 Lite] (20)   Tuff (6)   USB-C Dock (24)  
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HDElement (48)   HDOne (48)   HDPro & HDPro2 (53)  
HDPro24 (14)   S2VR Duo (25)   S2VR HD (26)  
SuperShare (12)   T3 RAID (20)   Thunderbolt Station (37)  


1.   My CalDigit Thunderbolt device is not detected?
2.   Powering down Thunderbolt storage may cause MAC OSX 10.10.2 to crash.
3.   Apple Time Machine Recovery Mode and T4 RAID
4.   Windows RAID 1 support in T3 may lose RAID configuration.
5.   Adjust your display resolution (including HDMI, DisplayPort, DVI and VGA output)
6.   Drive displays different capacity than the size reported by OS?
7.   CalDigit Thunderbolt RAID utility & driver uninstaller
8.   File transfer fails on Samba service (Error code -36)
9.   Retrieve Your Windows System Information
10.   TCP port number for CalDigit RAID / Drive Utility and mobile Apps.
11.   How do I manually delete Windows drivers from DOS command line?
12.   How do I manually rebuild degraded RAID 1 Array from Apple Disk Utility?
13.   How to update T4 RAID and T3 RAID drivers for Windows platforms?
14.   Retrieve System Profile and System Diagnosis from your Mac OSX
15.   How to partition a windows drive that was previously formatted in Mac?
16.   Incorrect Drive volume size
17.   Is my CalDigit Thunderbolt 2 devices compatible with Apple Thunderbolt 3 computers?
18.   How to reset NVRAM and SMC on your Mac?
19.   macOS Recovery Installation to restore and repair system files
20.   I am unable to partition my T4 RAID 5 drive in Disk Utility?
21.   macOS 10.13 High Sierra - System Extension Blocked alert during software installation