SupportHero

Support - CalDigit Online Troubleshooting Knowledge Base


Search Knowledge Base:
Select Product:
AV Pro 2 (6)   CalDigit VR & mini (59)   FASTA-6GU3 Plus (8)  
T4 RAID (21)   Thunderbolt Station 2 [TS2] (38)   Thunderbolt Station 3 [TS3] (23)  
Thunderbolt Station 3 Lite [TS3 Lite] (20)   Tuff (6)   USB-C Dock (24)  
USB-C Video Adapter (6)  
Legacy & Retired Products:
AV Drive & AV Pro (50)   CalDigit RAID Card (49)   FASTA-1ex (15)  
FASTA-2e (16)   FASTA-4e (14)   FASTA-4x (13)  
FASTA-6GU3 (17)   FASTA-6GU3 Pro (9)   FireWire VR (23)  
HDElement (48)   HDOne (48)   HDPro & HDPro2 (53)  
HDPro24 (14)   S2VR Duo (25)   S2VR HD (26)  
SuperShare (12)   T3 RAID (20)   Thunderbolt Station (37)  


1.   I am unable to see the HDPro2 in SuperShare environment?
2.   My workstations can see SuperShare HDPro2 volume, but I am unable to read or write to it?
3.   How to remove CalDigit driver in Windows manually?
4.   minimum power requirement for UPS Battery backup output (HDPro24 & SuperShare).
5.   Final Cut Pro X cannot save to my CalDigit drive
6.   My CalDigit drive is only showing a 2.2TB format-able area in the Windows Disk Management.
7.   EFI and SMC firmware updates for Intel-based Macs
8.   Drive displays different capacity than the size reported by OS?
9.   File transfer fails on Samba service (Error code -36)
10.   Retrieve Your Windows System Information
11.   How do I manually delete Windows drivers from DOS command line?
12.   How to reset NVRAM and SMC on your Mac?