Support - CalDigit Online Troubleshooting Knowledge Base

When trying to install new driver or software, it makes my Mac OS crash or error?
First Published: 9/15/2009       Last Modified: 9/15/2009      Last Modified by: LL   
Article ID:51

System error or cannot install driver / software.

A System crash maybe caused by a corrupted file system or permission

Products Affected:   HDPro & HDPro2, HDOne, CalDigit RAID Card, HDElement, CalDigit VR & mini, S2VR HD, S2VR Duo, FASTA-4e, FASTA-4x, FASTA-2e, FASTA-1ex

When trying to install new driver to your Mac OS, if your system crashes during installation, you can try the following solutions-

1. Eject and turn off all external devices.

2. Use Disk Utility to verify and repair OS drive permission, then restart OS.
About Disk Utility's Repair Disk Permissions feature

2. Use 3rd party software like, Disk Warrior, to rebuild the corrupted directory on the File System of your OS drive.
Disk Warrior

3. Download and run the CalDigit Software Uninstaller, restart your OS, then try to install the new driver again.
Download CalDigit Software Uninstaller

These should resolve the installation issue, please contact if you have any questions.

Additional Information:
About Disk Utility's Repair Disk Permissions feature
Disk Warrior

Keywords : OS crash, install driver, Disk Warrior, Repair Permission, post flight, pre flight